Responsible for reducing Average Accounts Receivables for assigned student population, and be proactive about reaching out to them and assisting them finding alternatives for reducing their AR.Interview and awards financial aid funds in compliance with the Department of Education.Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.

Grand Central at Kennedy - Tampa, FLAssisted with the Community Manager duties while on leave that consisted of maintaining resident mailroom lockers, assigning all purchased key FOBs, and responding to all residents’ emails and phone calls in a timely manner.Maintained over 200 unit’s, both residential and retail, documents for accuracy when submitted, and correctly entered and filed. Restructured and revamped the entire filing system to represent a group organized vendor list for better consistency.

Lutheran Services Florida - Tampa, FLProcessed and entered vendor invoices, purchase orders, and check requests for accounts payable department.Helped run the main desk, assisting all visitors, collecting and distributing all mail and packages Ensured accuracy on all documents sent and received for payment, encumbrance, and/or credits. Processed all check donations, program payments and repayments received and deposited daily.

Grand Central at Kennedy - Tampa, FLAddressed resident and business concerns, coordinated all move ins and outs, deliveries and managed all keys signed out daily.Facilitated and monitored general movement and usage throughout the buildings parking garages, loading docks, and elevators.Administrator assistant for the property manager and leasing office.

Worked with students ranging in ages between 2-70 to further develop an understanding and appreciation for musicEnhanced students' understanding of music theory through professional resourcesCollaborated with colleagues to develop an in-house methodology and relevant coursework for students

Slashed student drop rate by 40% by training the team on my personal fail-proof organization system and encouraging daily communication throughout all financial teams, working together to meet goals efficiently.Created and help implement standardized operating procedures for the entire department.Educated and assisted students/parents in the process of securing federal and alternative funding which included the FAFSA, loan applications and verification documents.Exceeded all monthly metric requirements and funding goals.

Established the first successful partnership between Training and Workforce departments, which effectively increased training operations without impacting production costs.Assessed training needs through surveys, interviews with employees, focus groups, and consultation with managers and instructors.Organized and implemented training procedure manuals, guides and course materials such as handouts and visual materials.Evaluated modes of training delivery, such as in-person or virtual to optimize training effectiveness, training costs, and operational impacts.

Acknowledged as the district’s main contact on every policy and operational procedure created through the company which ignited the start of the new Training and Development Enterprise for Express.Monitored compliance to operational, safety, and inventory control procedures, including physical security standards.Directed loss prevention audit programs including target store audits, maintenance audits, and electronic article surveillance (EAS) audits.Trained loss prevention to all staff and management on loss control and prevention measures.