Regional Inside Sales Manager
Chicago, Il, Us
Distribution Management:Assisted in the growth of regional sales by training and coaching new employees. Regional office grew 23% month to month for 12 months. Over one million in sales per month achieved by using new processes for Ryerson and best in industry sales techniques.Develop, coach and set goals for Ryerson Academy and Ryerson Customer Service Center participants. Managing, negotiating and customer contact for Ryerson Surplus Inventory program across United States. Generation of sales leads through focused pro-active marketing efforts.Daily interaction with large customer base across multiple geographies on contractual, transaction and fabrication business.Responding to customers quotations, needs, inquiries, and concerns, using both AS400 and SAP platforms for ERP systems. Sourcing for non stocked items and work order entry.Peer mentoring, coaching and training on sales process and system use.Work closely with territory managers, credit, inventory, systems, warehouse and other departments within Ryerson.Administration responsibilities for all Ryerson Direct (eCommerce) related questions and work with E-Commerce customers on both the companies ERP platforms. AS400 and SAP.