Ryan Frew Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

Established and defined the Customer Success organization at Tandym completely from scratch. Quickly iterated the process to expedite the path to an exceptional onboarding experience for all of Tandym's eCommerce merchant partners. Structured onboarding kickoff calls to foster open dialogue, and to diligently capture the customer's needs and goals..

Chicago, Illinois, United States

Tandym (bytandym.com) is a financial technology company transforming the private label credit card industry. As the first and only company to enable e-commerce businesses to quickly and easily offer their own, next-generation, private-label credit cards, Tandym provides a comprehensive solution that drives business outcomes for merchants and the consumers.

Chicago, Illinois, United States

Project Manager of risk management for Discover Card and Marketing new initiatives. Assesses change in business processes to ensure risks associated with new initiatives are mitigated. Analyzes existing processes to support enterprise-wide goal of assessing all Business Unit processes and controls for efficacy.

Chicago, Illinois, United States

Promoted within first two years with Discover advancing from an Enterprise Risk Management Associate to Senior Auditor due to high performance in rotational program. Leads process analysis and evaluation during audits to mitigate risk while creating process efficiency solutions.

Chicago, Illinois

Two year enterprise-wide Rotational Program encompassing three eight-month rotations throughout three risk management business units at Discover. Demonstrated strong adaptability by driving value quickly in Business Analyst, Due Diligence Coordinator, and Internal Staff Auditor positions.

West Lafayette, IN

• Delivered polished presentations on Resumes, Job Search, LinkedIn, and Purdue Career Portal usage in classes and student organizations across campus to promote CCO services.
• Conducted Mock Interviews for Purdue students to provide education on effective interviewing skills.
• Reviewed undergraduate professional documents using extensive training received by career services staff to provide advice and solutions for students.

Riverwoods, IL

• Mapped Discover's risk environment using Archer GRC Client to ensure active payments risks have appropriate controls in place
• Implemented Quality Assurance procedure to standardize the documentation of fraud cases executed by Payment Services Transaction Monitoring team
• Created a Microsoft Sharepoint Database to house updates and key documents for the Chief Risk Officer - Database also effectively streamlines the biweekly process of creating materials for financial regulators
• Analyzed fraud trends on a global and national scale weekly to keep ahead of emerging risks in payment services
• Managed and updated library of Operational Risk Events to monitor and help remediate Discover's high level risks

Purdue University

Managed and appointed 5 committees to ensure optimal operations of the fraternity were achieved.Collected and accounted for $15,000 per semester using custom excel spreadsheet to budget committee spending and cash on hand.Oversaw semesterly philanthropy athletic event raising over $8000 for two charities.Organized the venue, entertainment, and.

Crystal Lake, IL

Commissioned salesman of home theater electronics and home appliances. Learned product fleet quickly and utilized quick rapport-building to generate large sales and exceed goals.

Business Administration And Management, Analytical Consulting

Activities and Societies: Delta Chi Fraternity, Center for Career Opportunities, Undergraduate Interfraternity Institute, Doster.

Education record