Ryan H. Email & Phone Number

Sacramento, Ca, Us

Sunnyvale, Ca, Us

Priority safety vertical lead (human exploitation, child safety, imminent danger) for the Trust & Safety Investigations team.

Author of horror novels "We Are Not Alone in the Dark" and "Raventree Hollow;" the Pierced Shadow Archive fantasy series, including "The Forest of Despair," "The Isle of Abandonment," "The Realm Beyond," and "The Witch of Ferathan;" and several short stories. Handles all aspects of publishing including marketing, purchasing, direct sales, commissioning artists and editors, social media, and content creation. Machete & Quill Press is firmly against the use of generative AI in any creative capacity. Such technology will not be used in any of our books, stories, or cover art.For updates, synopses, and signed books, please visit MacheteAndQuill.com

Sunnyvale, Ca, Us

Preserved positive member experience on LinkedIn by attributing potential attackers, spammers, scammers, and more. Worked with the Legal, Security, and Trust and Safety departments to prevent abuse.

• Engaged in internal investigations for potential insider threats, leaks, and other abuse.• Continued previous responsibilities from Investigator position below.

• Responded to internal and external requests to investigate various types of abuse for potential and ongoing cases.• Proactively monitored external sources for malicious activity against Facebook and its users.• Reacted to escalations regarding potential bad press and “fire-drill” issues about activity on Facebook by quickly investigating and determining threat or risk factors involved.

Converted to Full Time Employee in April 2011

San Bruno, Ca, Us

• Enforced policy and terms of use by responding to community escalations.• Analyzed more than 1,000 videos per day to ensure compliance across YouTube’s millions of users.• Proactively identified and combated spam with proprietary tools as the Lead Spam Ops Associate.• Responded to cases of child endangerment and exploitation by coordinating with federal agencies.• Monitored partnership content for compliance with Google Ads Policies.• Replied to tickets and engaged in external communication with users.• Co-led the training and quality testing program for new contractors. • Created and administered biweekly quality tests and conducted one-on-one follow-up meetings.

San Jose, California, Us

Patient Transport Tech, Pharmacy and Lab Runner, and Warehouse Stock Room Attendant. Duties:•Coordinated patient inter-hospital transportation and relocation.•Drove the distribution of medical supplies, lab specimens, and records for more than 100 patients per day.•Performed hourly pharmaceutical distribution rounds.•Operated inner-hospital dispatch system managing 200 calls per day for transport and supply requests.

Moving and Hauling services

Barista, Baker, Shift Lead

Boise, Idaho, Us

Ba, Anthropology

Aa, Liberal Arts