Ryan Albert Email and Phone Number

• Complete 2023 Medicaid Expansion Project – Develop extensive list of community contacts and opportunities for growth throughout New York State, build relationships with numerous agencies that similarly align with the values and mission of Excellus through customer relationship management. • Attend and actively participate in ten community outreach events, prepare collateral and interact with community members and illustrate the benefits of being a member of Excellus.• Introduce new marketing and outreach tactics for Excellus to effectively target new audience

- Anticipate guests' needs, respond promptly and acknowledge all guests providing top level customer service - Enhance communication skills through daily interaction with customers and colleagues- Solve customer and inventory-related problems in a fast-paced environment

- Assist daily operations of StartFast program by preparing for events, assist with marketing, provide content for social media, and schedule logistics for special mentor visits - Help four different startups design/develop applications and perform market research - Understand markets, channels, and competition in the cybersecurity, construction, healthcare, and software development sectors - Formulate strategy/financial pro-formas

- Aid the Chief Operating Officer in updating Chapter files to keep the most relevant information - Collaborate with management to help organize Chapter events and assist with the setup and registration