Ryan Schrader Email and Phone Number
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Results-driven strategic account manager and detail-oriented project manager with more than nine years of professional experience across several industries. Proven success partnering and collaborating with external clients and internal partner teams to drive improved customer experience, operational excellence, and business growth. Demonstrated abilities in data analysis, influencing without authority, developing technical product expertise, and adaptability in dynamic, high-visibility environments.In my free time, you can find me dancing at music festivals, practicing yoga, reading at a coffee shop, or enjoying a pint at a local craft brewery.
Amazon
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Sr. Customer Success ManagerAmazon Jul 2023 - PresentSeattle, Wa, Us• Act as a strategic business partner managing relationships and proactively seeking growth opportunities for a portfolio of Consumer Packaged Goods (CPG) companies generating $500MM in revenue annually.• Craft and present business reviews, joint business plans, and customized data-driven recommendations for C-level executives and senior managers to drive business growth and ensure program satisfaction.• Deliver operational support to vendors by spearheading supply chain, merchandising, marketing, and promotions initiatives while advocating as the voice of the customer and driving prioritization based on data. -
Executive Engagement Program SpecialistMicrosoft Feb 2022 - Feb 2023Redmond, Washington, Us• Provided strategic guidance about Microsoft’s Executive Briefing Center program to Microsoft account teams throughout the planning and execution of executive-level customer engagements with Public Sector organizations and Fortune 500 companies, resulting in $4.5B of influenced pipeline.• Managed the speaker procurement process for customer engagements, which required building relationships with and gaining the commitment of subject matter experts and senior leadership to ensure we had the right person in the room to deliver the most impact. Responsible for a customer satisfaction score of 94% (+7% YoY). -
Master Microsoft TrainerPresenter Group Jun 2020 - Feb 2022Seattle, Washington, Us• Conducted live online trainings and sales enablement presentations, showcasing Microsoft Surface devices, Microsoft 365 apps, and Windows 11 to business decision makers, IT pros, end users, and sales channel partners.• Managed Microsoft’s Surface Modern Solutions workshop program, which enabled sales channel partners to conduct hundreds of personalized to-customer workshops and more effectively sell Surface devices.• Wrote scripts, developed storyboards, and directed editing for Microsoft Surface webinars. -
Senior Account ExecutiveTaphandles Jan 2019 - Apr 2020Seattle, Washington, Us• Led the development of more than 400 custom tap handle products through phases of industrial design, pricing, prototyping, production, and delivery. Owned customer communication, wrote design specifications, and aligned deliverables with the client’s budget and deadlines throughout the project lifecycle.• Grew account portfolio to more than 350 microbreweries (+220 over four years). Earned promotions in role of increased complexity and scope due to exceeding performance and client satisfaction targets.• Increased rate of client approval of pre-production prototypes to 88% (+12% YoY) by conducting root cause analyses on unapproved prototypes and implementing process improvements across the company.• Enabled knowledge sharing of the company’s design and production capabilities by leading monthly training sessions and creating an internal wiki for ongoing learning and collaboration. -
Account ExecutiveTaphandles Jan 2018 - Dec 2018Seattle, Washington, UsSee summary of job scope and impact at Taphandles under "Senior Account Executive". -
Account AssociateTaphandles Nov 2015 - Dec 2017Seattle, Washington, UsSee summary of job scope and impact at Taphandles under "Senior Account Executive". -
Campus Tour Guide Manager & Recruitment InternWichita State University Sep 2014 - May 2015Wichita, Ks, Us• Created a resource handbook for a consistent and quicker onboarding experience.• Wrote a weekly newsletter to enhance the visibility of admissions recruiting efforts. • Designed informational brochures and produced a monthly video series to promote university programs and services to prospective students. -
Campus Tour GuideWichita State University Sep 2013 - May 2015Wichita, Ks, UsLed personalized tours of the university campus in English and Spanish for prospective students. -
Chemicals Accounting InternFlint Hills Resources May 2013 - Aug 2013Wichita, Ks, UsWorked in Accounts Receivable and Accounts Payable accounting group. Maintained regular communication with customers to ensure on-time payments, applied received cash to appropriate accounts, and created profit and loss reporting. -
Microsoft Windows Ucrew Brand AmbassadorWasserman Next Gen Aug 2012 - May 2013Boston, Massachusetts, Us• Served as a Microsoft brand ambassador as part of Windows UCrew, a promotional program with student ambassadors at more than 600 universities. • Introduced Windows 8, Surface Pro, and other Microsoft solutions to university peers by conducting 1,100+ hands-on demonstrations. • Crafted blog, video and other social media content to demonstrate how students can be more productive using Microsoft technologies. -
Refining Accounting InternFlint Hills Resources May 2012 - Aug 2012Wichita, Ks, UsAnalyzed P&L of natural gas and residuals produced in Flint Hills Resources' Corpus Christi refinery. -
Orientation LeaderWichita State University May 2011 - Feb 2012Wichita, Ks, UsCollaborated with a team of peers, faculty, and staff to introduce new students to Wichita State University. Served as a guide and role model, gave campus tours, and fostered connections with new students. -
Peer LeaderWichita State University Aug 2011 - Dec 2011Wichita, Ks, UsCo-facilitated an "Introduction to the University" class of 20 students through mentoring and providing opportunities to help them master study skills and discover campus resources. -
Sales And Merchandise AssociateThe Tjx Companies, Inc. May 2009 - Aug 2011Framingham, Ma, UsAssisted in the daily operations of the store including work in the areas of merchandise processing and presentation, fitting room, cashier, returns, layaway, and markdowns.
Ryan Schrader Skills
Ryan Schrader Education Details
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Wichita State UniversityAccounting -
Universitat Autònoma De Barcelona
Frequently Asked Questions about Ryan Schrader
What company does Ryan Schrader work for?
Ryan Schrader works for Amazon
What is Ryan Schrader's role at the current company?
Ryan Schrader's current role is Sr. Customer Success Manager at Amazon || Results-driven Account Manager & Project Manager | Trusted Customer Advocate | Passionate Communicator and Trainer.
What is Ryan Schrader's email address?
Ryan Schrader's email address is ry****@****oft.com
What is Ryan Schrader's direct phone number?
Ryan Schrader's direct phone number is +131630*****
What schools did Ryan Schrader attend?
Ryan Schrader attended Wichita State University, Universitat Autònoma De Barcelona.
What are some of Ryan Schrader's interests?
Ryan Schrader has interest in Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights.
What skills is Ryan Schrader known for?
Ryan Schrader has skills like Public Speaking, Leadership, Microsoft Office, Customer Service, Marketing, Event Planning, Facebook, Teamwork, Microsoft Excel, Powerpoint, Microsoft Word, Social Media.
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