Ryan Schrader

Ryan Schrader Email and Phone Number

Sr. Customer Success Manager at Amazon || Results-driven Account Manager & Project Manager | Trusted Customer Advocate | Passionate Communicator and Trainer @ Amazon
Ryan Schrader's Location
Seattle, Washington, United States, United States
Ryan Schrader's Contact Details
About Ryan Schrader

Results-driven strategic account manager and detail-oriented project manager with more than nine years of professional experience across several industries. Proven success partnering and collaborating with external clients and internal partner teams to drive improved customer experience, operational excellence, and business growth. Demonstrated abilities in data analysis, influencing without authority, developing technical product expertise, and adaptability in dynamic, high-visibility environments.In my free time, you can find me dancing at music festivals, practicing yoga, reading at a coffee shop, or enjoying a pint at a local craft brewery.

Ryan Schrader's Current Company Details
Amazon

Amazon

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Sr. Customer Success Manager at Amazon || Results-driven Account Manager & Project Manager | Trusted Customer Advocate | Passionate Communicator and Trainer
Ryan Schrader Work Experience Details
  • Amazon
    Sr. Customer Success Manager
    Amazon Jul 2023 - Present
    Seattle, Wa, Us
    • Act as a strategic business partner managing relationships and proactively seeking growth opportunities for a portfolio of Consumer Packaged Goods (CPG) companies generating $500MM in revenue annually.• Craft and present business reviews, joint business plans, and customized data-driven recommendations for C-level executives and senior managers to drive business growth and ensure program satisfaction.• Deliver operational support to vendors by spearheading supply chain, merchandising, marketing, and promotions initiatives while advocating as the voice of the customer and driving prioritization based on data.
  • Microsoft
    Executive Engagement Program Specialist
    Microsoft Feb 2022 - Feb 2023
    Redmond, Washington, Us
    • Provided strategic guidance about Microsoft’s Executive Briefing Center program to Microsoft account teams throughout the planning and execution of executive-level customer engagements with Public Sector organizations and Fortune 500 companies, resulting in $4.5B of influenced pipeline.• Managed the speaker procurement process for customer engagements, which required building relationships with and gaining the commitment of subject matter experts and senior leadership to ensure we had the right person in the room to deliver the most impact. Responsible for a customer satisfaction score of 94% (+7% YoY).
  • Presenter Group
    Master Microsoft Trainer
    Presenter Group Jun 2020 - Feb 2022
    Seattle, Washington, Us
    • Conducted live online trainings and sales enablement presentations, showcasing Microsoft Surface devices, Microsoft 365 apps, and Windows 11 to business decision makers, IT pros, end users, and sales channel partners.• Managed Microsoft’s Surface Modern Solutions workshop program, which enabled sales channel partners to conduct hundreds of personalized to-customer workshops and more effectively sell Surface devices.• Wrote scripts, developed storyboards, and directed editing for Microsoft Surface webinars.
  • Taphandles
    Senior Account Executive
    Taphandles Jan 2019 - Apr 2020
    Seattle, Washington, Us
    • Led the development of more than 400 custom tap handle products through phases of industrial design, pricing, prototyping, production, and delivery. Owned customer communication, wrote design specifications, and aligned deliverables with the client’s budget and deadlines throughout the project lifecycle.• Grew account portfolio to more than 350 microbreweries (+220 over four years). Earned promotions in role of increased complexity and scope due to exceeding performance and client satisfaction targets.• Increased rate of client approval of pre-production prototypes to 88% (+12% YoY) by conducting root cause analyses on unapproved prototypes and implementing process improvements across the company.• Enabled knowledge sharing of the company’s design and production capabilities by leading monthly training sessions and creating an internal wiki for ongoing learning and collaboration.
  • Taphandles
    Account Executive
    Taphandles Jan 2018 - Dec 2018
    Seattle, Washington, Us
    See summary of job scope and impact at Taphandles under "Senior Account Executive".
  • Taphandles
    Account Associate
    Taphandles Nov 2015 - Dec 2017
    Seattle, Washington, Us
    See summary of job scope and impact at Taphandles under "Senior Account Executive".
  • Wichita State University
    Campus Tour Guide Manager & Recruitment Intern
    Wichita State University Sep 2014 - May 2015
    Wichita, Ks, Us
    • Created a resource handbook for a consistent and quicker onboarding experience.• Wrote a weekly newsletter to enhance the visibility of admissions recruiting efforts. • Designed informational brochures and produced a monthly video series to promote university programs and services to prospective students.
  • Wichita State University
    Campus Tour Guide
    Wichita State University Sep 2013 - May 2015
    Wichita, Ks, Us
    Led personalized tours of the university campus in English and Spanish for prospective students.
  • Flint Hills Resources
    Chemicals Accounting Intern
    Flint Hills Resources May 2013 - Aug 2013
    Wichita, Ks, Us
    Worked in Accounts Receivable and Accounts Payable accounting group. Maintained regular communication with customers to ensure on-time payments, applied received cash to appropriate accounts, and created profit and loss reporting.
  • Wasserman Next Gen
    Microsoft Windows Ucrew Brand Ambassador
    Wasserman Next Gen Aug 2012 - May 2013
    Boston, Massachusetts, Us
    • Served as a Microsoft brand ambassador as part of Windows UCrew, a promotional program with student ambassadors at more than 600 universities. • Introduced Windows 8, Surface Pro, and other Microsoft solutions to university peers by conducting 1,100+ hands-on demonstrations. • Crafted blog, video and other social media content to demonstrate how students can be more productive using Microsoft technologies.
  • Flint Hills Resources
    Refining Accounting Intern
    Flint Hills Resources May 2012 - Aug 2012
    Wichita, Ks, Us
    Analyzed P&L of natural gas and residuals produced in Flint Hills Resources' Corpus Christi refinery.
  • Wichita State University
    Orientation Leader
    Wichita State University May 2011 - Feb 2012
    Wichita, Ks, Us
    Collaborated with a team of peers, faculty, and staff to introduce new students to Wichita State University. Served as a guide and role model, gave campus tours, and fostered connections with new students.
  • Wichita State University
    Peer Leader
    Wichita State University Aug 2011 - Dec 2011
    Wichita, Ks, Us
    Co-facilitated an "Introduction to the University" class of 20 students through mentoring and providing opportunities to help them master study skills and discover campus resources.
  • The Tjx Companies, Inc.
    Sales And Merchandise Associate
    The Tjx Companies, Inc. May 2009 - Aug 2011
    Framingham, Ma, Us
    Assisted in the daily operations of the store including work in the areas of merchandise processing and presentation, fitting room, cashier, returns, layaway, and markdowns.

Ryan Schrader Skills

Public Speaking Leadership Microsoft Office Customer Service Marketing Event Planning Facebook Teamwork Microsoft Excel Powerpoint Microsoft Word Social Media Social Networking College Recruiting Marketing Communications Sales Time Management Social Media Marketing Data Analysis Recruiting Twitter Windows 8 Accounting Outlook Adobe Premiere Pro Adobe Indesign Access

Ryan Schrader Education Details

  • Wichita State University
    Wichita State University
    Accounting
  • Universitat Autònoma De Barcelona
    Universitat Autònoma De Barcelona

Frequently Asked Questions about Ryan Schrader

What company does Ryan Schrader work for?

Ryan Schrader works for Amazon

What is Ryan Schrader's role at the current company?

Ryan Schrader's current role is Sr. Customer Success Manager at Amazon || Results-driven Account Manager & Project Manager | Trusted Customer Advocate | Passionate Communicator and Trainer.

What is Ryan Schrader's email address?

Ryan Schrader's email address is ry****@****oft.com

What is Ryan Schrader's direct phone number?

Ryan Schrader's direct phone number is +131630*****

What schools did Ryan Schrader attend?

Ryan Schrader attended Wichita State University, Universitat Autònoma De Barcelona.

What are some of Ryan Schrader's interests?

Ryan Schrader has interest in Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights.

What skills is Ryan Schrader known for?

Ryan Schrader has skills like Public Speaking, Leadership, Microsoft Office, Customer Service, Marketing, Event Planning, Facebook, Teamwork, Microsoft Excel, Powerpoint, Microsoft Word, Social Media.

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