Ryan Altorfer Email & Phone Number

Richmond, Virginia, United States

Entrata acquired 100% of Rent Dynamics in July of 2023.Transitioned into the same role going from Sr. Account Manager to Customer Success Manager to match Entrata's naming conventions on the CS team.

Richmond, Virginia Area

Subject Matter Expert for Rent Dynamics CRM & Contact Center solutionsResponsible for managing and expanding services with a portfolio of Multifamily Clients utilizing the Rent Dynamics CRM and/or Contact Center solutionsAssisting the Sales team by leading Demos of the CRM & Contact Center solutions. Then working with the Implementation and Account.

Logan, Utah

Oversee adoption of the current solutions being used by clients across their portfolios.Show the Return on Investment tied to the use of the core products and any additional solutions that are implemented.Assist as client's point of escalation with Support and Implementation items.

Logan, Utah

Point of contact for clients related to our Multi-family utility management department.Responsible for delegating issues from Property and Regional Managers to the appropriate teams within the department to be resolved in a timely manner.

Logan, Utah

Directly managed and mentored 16 team members responsible for auditing client utility bills for accuracy and potential savings.Increased team productivity from 8/16 team members meeting team standards to all 16 team members exceeding team standards of excellence.Helping team members achieve personal goals, whether inside or outside of Conservice, while.

Logan, Utah

Auditing and approving charges to be passed on to tenants that the client's properties were mistakenly billed for by the Utility Providers.Communicating with utility providers to resolve disputed utility charges between the property and tenants.Recovering funds from utility providers when credits need to be issued due to billing errors.

Richmond, Virginia

Scheduling projects between salesmen and sub-contractors.Receiving and documenting incoming inventory to the warehouse. Preparing material orders to be sent out for upcoming jobs.