Design and Implementation of Recorded Future Security Intelligence data in customer environmentUnderstand and drive customers cyber security use cases, workflows and overall needs to utilize Recorded Future integrationsScope and implement custom solutions across a variety of client architectures, applications, and toolsCreate engineering solutions for clientsImprovement or creation of security intelligence integrations Manage multiple projects in a dynamic, fast-paced environmentAct as SME for clients whilst liaising between teams on cyber security technologyAct as a technical escalation point for integration solutions

Design and Implementation of Recorded Future Security Intelligence data in customer environmentUnderstand and drive customers cyber security use cases, workflows and overall needs to utilize Recorded Future integrationsScope and implement custom solutions across a variety of client architectures, applications, and toolsCreate engineering solutions for clientsImprovement or creation of security intelligence integrations Manage multiple projects in a dynamic, fast-paced environmentAct as SME for clients whilst liaising between teams on cyber security technologyAct as a technical escalation point for integration solutions

Design and Implementation of Recorded Future Security Intelligence data in customer environmentUnderstand and drive customers cyber security use cases, workflows and overall needs to utilize Recorded Future integrationsScope and implement custom solutions across a variety of client architectures, applications, and toolsCreate engineering solutions for clientsImprovement or creation of security intelligence integrations Manage multiple projects in a dynamic, fast-paced environmentAct as SME for clients whilst liaising between teams on cyber security technologyAct as a technical escalation point for integration solutions

• Implement a new real-time analytic platform for reporting based on Oracle’s NMS system and develop reports and dashboards for outage summaries during/after storm reports to provide to key decision makers.• Conduct data analysis and discuss findings with customer to develop action items for developing efficient data flows and reports.• Conduct workshops with customers to determine best business practices and develop designs for new dashboards and reports.• Train and assist team members in report design and administrative use of Oracle’s Utility Analytics reporting system.• Develop and implement new web applications and interfaces that support Oracle’s NMS system.• Perform system upgrades and security patches to keep our applications, databases and servers up to date and free of vulnerabilities• Implement Oracle’s ADMS module into our current OMS product to provide our dispatch with more accurate view into the field with real time data from our SCADA system and calculations from the Power Flow engine.• Deliver technical requirements for advanced software/application design and interfaces using a variety of programming technologies. These will include database web based, Windows, and Linux applications.• Provide IT support for various teams: Electric Operations, Distribution, and field operations business units for critical applications that run in a 24/7/365 environment• Develop and manage product roadmap for Oracle’s NMS system• Manage scope, time, and budget for multiple projects simultaneously while successfully meeting requirements of the project. • Facilitate meetings between stakeholders to update on statuses of projects while maintaining and building relationships with each of them.

• Provide technical assistance in identifying, evaluating, designing and specifying system and procedures thatare cost effective and efficient.• Act as liaison between IT and Electric Operations by planning, conducting and directing the analysis ofbusiness problems to be solved with automated systems.• Document requirements and processes, provide analysis to improve upon current practices whenimplementing new systems inside of our Electric Operations department and dispatch.• Develop strong business cases and estimates for NPV’s to provide senior management with value andreasoning to move forward with new projects.• Manage scope, time, and budget for multiple projects simultaneously while successfully meetingrequirements of the project.• Facilitate meetings between stakeholders to update on statuses of projects while maintaining and buildingrelationships with each of them.• Implement Oracle’s ADMS module into our current OMS product to provide our dispatch with more accurate view into the field with real time data from our SCADA system and calculations from the Power Flow engine.• Pilot an automation testing tool to speed up our test cycle and reduce manual testing hours. • Quickly learned the tool and scripting to develop test scripts in C# for our outage managementsystem.

• Provide technical assistance in identifying, evaluating, designing and specifying system and procedures thatare cost effective and efficient.• Act as liaison between IT and Electric Operations by planning, conducting and directing the analysis ofbusiness problems to be solved with automated systems.• Document requirements and processes, provide analysis to improve upon current practices whenimplementing new systems inside of our Electric Operations department and dispatch.• Develop strong business cases and estimates for NPV’s to provide senior management with value andreasoning to move forward with new projects.• Manage scope, time, and budget for multiple projects simultaneously while successfully meetingrequirements of the project.• Facilitate meetings between stakeholders to update on statuses of projects while maintaining and buildingrelationships with each of them.• Implement Oracle’s ADMS module into our current OMS product to provide our dispatch with more accurate view into the field with real time data from our SCADA system and calculations from the Power Flow engine.• Pilot an automation testing tool to speed up our test cycle and reduce manual testing hours. • Quickly learned the tool and scripting to develop test scripts in C# for our outage managementsystem.

• Provide technical assistance in identifying, evaluating, designing and specifying system and procedures that are cost effective and efficient.• Act as liaison between IT and the business by planning, conducting and directing the analysis of business problems to be solved with automated systems.• Document requirements and processes and provide analysis for implementing a new asset management system.• Manage scope, time, and budget for multiple projects simultaneously while successfully meeting requirements of the project. • Facilitate meetings between stakeholders to update on statuses of projects while maintaining and building relationships with each of them.• Pilot an automation testing tool to speed up test time and reduce manual testing hours. • Quickely learned an wrote test scripts to prove value to the tool.

Gather requirements and document work flows.Analyze needs and requirements of customers and share with developers/programmers.Worked as a team to coordinate meetings to gather requirements and update customers during the project.

Develop and Test in house applications for the customer support center. Programming languages used are C#, JavaScript, HTML and SQL. Development for applications using Visual Studio 2012 & 2015 and database management using SQL Server 2014 Management Studio.

Worked as a team to successfully complete weekly assigned work. Worked with customers to fulfill their needs and expectations. Inspected houses for termites/termite damage. Cleaned swimming pools. Repaired swimming pool parts. Installed pumps and motors for swimming pools