Ryan Rohr Email & Phone Number

• Part of a wire distribution project team entrusted with the complexities of institutional Puerto Rico plans.• Owned pilot project to successfully transition and coach process changes between two different teams.• Effectively managed an aligned relationship for a large and demanding client and handled multiple complex requests.• Managed a book of over 30 external institutional clients and handled communication and client meetings.• Successfully transitioned Vanguard client administration work processes and systems to Infosys.

• Owned the process of onboarding and training new crew through creating collaborative training sessions.• Effectively managed an aligned relationship for Jacobs Engineering and handled multiple complex requests.• Managed participant and client requests through the utilization of multiple tools and resources.• Collaborated with internal business partners to research and resolve client inquiries.• Contributed to three time-sensitive and high-impact projects which resolved complex client issues.

• Communicated effectively with participants by making complex information easier to understand.• Engaged in educative discussions to uncover participant needs and assist with appropriate solutions.• Managed team responsibilities that ensure security and quality interactions with participants.

• Healthcare recruiting, left position to pursue an opportunity with Vanguard.

Fort Huachuca, Arizona

• Collected samples for wastewater, reuse water, well water, and other potable water from various locations.• Owned in-house water testing processes and collected samples to coordinate third party testing.• Designed and updated Standard Operating Procedure for water laboratory to ensure compliance.• Regularly reviewed lab Material Safety Data Sheet (MSDS) and Safety Data Sheet (SDS) and consistently ensured adherence to the most updated versions.• Solely responsible for testing and helping maintain quality of Ft. Huachuca water supply.• Legally liable for taking certified water samples for aquifer protection permits.

Sierra Vista, Arizona

Sierra Vista, Arizona

Sierra Vista, Arizona

Sierra Vista