Ryan Rohr Email & Phone Number

• Part of a wire distribution project team entrusted with the complexities of institutional Puerto Rico plans.
• Owned pilot project to successfully transition and coach process changes between two different teams.
• Effectively managed an aligned relationship for a large and demanding client and handled multiple complex requests.
• Managed a book of over 30 external institutional clients and handled communication and client meetings.
• Successfully transitioned Vanguard client administration work processes and systems to Infosys.

• Owned the process of onboarding and training new crew through creating collaborative training sessions.
• Effectively managed an aligned relationship for Jacobs Engineering and handled multiple complex requests.
• Managed participant and client requests through the utilization of multiple tools and resources.
• Collaborated with internal business partners to research and resolve client inquiries.
• Contributed to three time-sensitive and high-impact projects which resolved complex client issues.

• Communicated effectively with participants by making complex information easier to understand.
• Engaged in educative discussions to uncover participant needs and assist with appropriate solutions.
• Managed team responsibilities that ensure security and quality interactions with participants.

• Healthcare recruiting, left position to pursue an opportunity with Vanguard.

Fort Huachuca, Arizona

• Collected samples for wastewater, reuse water, well water, and other potable water from various locations.
• Owned in-house water testing processes and collected samples to coordinate third party testing.
• Designed and updated Standard Operating Procedure for water laboratory to ensure compliance.
• Regularly reviewed lab Material Safety Data Sheet (MSDS) and Safety Data Sheet (SDS) and consistently ensured adherence to the most updated versions.
• Solely responsible for testing and helping maintain quality of Ft. Huachuca water supply.
• Legally liable for taking certified water samples for aquifer protection permits.

Sierra Vista, Arizona

Sierra Vista, Arizona

Sierra Vista, Arizona

Sierra Vista