Ryan Macdonald Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

To ensure that hotels' revenue teams maximize room revenue in efforts to meet or exceed budgeted expectations and goals.Plan for market demand periods and develop strategy that define rate levels and structures, determining stay restrictions and other tactics to control inventory daily according to market demand factors through all distribution channels.Manage, Execute and Negotiate all 3rd party Wholesale/OTA B2B contracts. Facilitate meetings regularly to review hotels performance, selling strategies, and analyze rate and availability with RM team, GMs and operations/sales. Coordinate with Director of Sales & Marketing in development of group/corporate opportunity, pricing/positioning strategy of brand to encourage strategic business selection.Design and coordinate OTA promotions such as Travel Zoo, Groupon, pay per click and other campaigns. Analyze competitive intelligence information to track pricing/yield strategies to predict competitor reactions and patterns to changes of demand.Set sell strategies and stay restrictions to maximize room night consumption in all week parts.Work with each property to ensure that thresholds are met that result in the maximum return from each brand's frequent traveller club, (95% and 96% thresholds).Determine areas of demand for growth opportunities and set effective strategy to increase share.Maintain rate integrity through market positioning, property history and strategically uncompromising to sales segments in efforts to promote consistent rates with attention to the long-term customer value.Coordinate with GM's, DSM's and RDO to create forecasts, annual budgets and marketing plans. Responsible for stream-lined forecasting on weekly/monthly/quarterly basis.Provide support and guidance for assigned hotels for all departments that impact revenue to maintain awareness throughout hotel of RM strategies.Ensure participation in calls and meeting as available and required by the group and brand alike.

Toronto, Canada Area

To ensure that hotels' revenue teams maximize room revenue in efforts to meet or exceed budgeted expectations and goals.Plan for market demand periods and develop strategy that define rate levels and structures, determining stay restrictions and other tactics to control inventory daily according to market demand factors through all distribution channels.Manage, Execute and Negotiate all 3rd party Wholesale/OTA B2B contracts. Facilitate meetings regularly to review hotels performance, selling strategies, and analyze rate and availability with RM team, GMs and operations/sales. Coordinate with Director of Sales & Marketing in development of group/corporate opportunity, pricing/positioning strategy of brand to encourage strategic business selection.Design and coordinate OTA promotions such as Travel Zoo, Groupon, pay per click and other campaigns. Analyze competitive intelligence information to track pricing/yield strategies to predict competitor reactions and patterns to changes of demand.Set sell strategies and stay restrictions to maximize room night consumption in all week parts.Work with each property to ensure that thresholds are met that result in the maximum return from each brand's frequent traveller club, (95% and 96% thresholds).Determine areas of demand for growth opportunities and set effective strategy to increase share.Maintain rate integrity through market positioning, property history and strategically uncompromising to sales segments in efforts to promote consistent rates with attention to the long-term customer value.Coordinate with GM's, DSM's and RDO to create forecasts, annual budgets and marketing plans. Responsible for stream-lined forecasting on weekly/monthly/quarterly basis.Provide support and guidance for assigned hotels for all departments that impact revenue to maintain awareness throughout hotel of RM strategies.Ensure participation in calls and meeting as available and required by the group and brand alike.

Toronto, Canada Area

The Hospitality Sales and Marketing Association International (HSMAI) is committed to growing business for hotels and their partners, and is the industry's leading advocate for intelligent, sustainable hotel revenue growth. The association provides hotel professionals & their partners with tools, insights, and expertise to fuel sales, inspire marketing, and optimize revenue.

Toronto, Canada Area

As the Vice President of Sales, I am responsible for cultivating relationships with RoomKnight's top strategic clients and other buying influencers. Growing the company’s strategic account sales through the development and execution of a sales strategy targeting expansion within existing strategic accounts. Also recruit, develop, coach, mentor and retain the North American Sales Force. Manage all internal and external communications as it is related to strategic accounts including reporting, issue resolution and steering all partnering practices. VP Sales primary objectives are to (i) develop and execute an effective strategic account growth strategy, as measured by sales growth with existing strategic customers. (ii) Lead the company’s strategic account sales and customer service function through day-to-day responsibility for the development and performance of the team; and (iii) recruiting, selecting, developing and providing leadership to the entire strategic account function.

Ontario, Canada

Pantages Hotel and SpaCosmopolitan Hotel Toronto CenterDeerhurst ResortHorseshoe Resorthttp://www.skylinehotelsandresorts.com/

Toronto, Canada Area

The Director of Operations plays a critical role in maintaining and upholding the core values of Skyline Hotels and Resorts, and exceeding guest expectations.Property Requirements• Oversee property appearance and general upkeep, daily inspections including corridors, guest rooms, and uniforms.• Develop and implement company/property policies and procedures.• Work with Human Resources in developing policies and investigating team member incidents, issuing discipline, coaching, and documentation.• Direct and coordinate special projects to include capital improvement projects throughout the property in conjunction with Corporate Construction and Purchasing.• Monitor the front desk to ensure they promote customer service• Monitor and address the effectiveness and productivity of all departments.Team Members• Ensure that hotel team members comply with all customer service standards, policies, and initiatives.• Ensure all "Basic Service Levels" are being delivered to our members, owners, and guests.• Conduct weekly department manager meetings.• Perform annual assessments of department managers, goal setting, and reviews.• Ensure that programs are in place for team member recognition and that recognition programs are in accordance with those as set forth by the company.Director of Revenue Management•Leads the development, implementation and measurement of all Revenue Management activities•Ensuring execution of the rate & inventory management Hotel Support•Development of strategies that optimize revenue capture from existing demand via all distribution channels•Works closely with the Director of Sales to maximize total hotel revenue from all booking sources•Acts as a Key resource to the sales & catering team regarding rate strategies for both group and transient business•Chairs the weekly revenue meetings to update strategies and prepares monthly forecast. Sets rates based on demand and market conditions

Toronto, Canada Area

The Director of Operations plays a critical role in maintaining and upholding the core values of Skyline Hotels and Resorts, and exceeding guest expectations. Property Requirements• Oversee property appearance and general upkeep, daily inspections including corridors, guest rooms, and uniforms.• Develop and implement company/property policies and procedures.• Work with Human Resources in developing policies and investigating team member incidents, issuing discipline, coaching, and documentation.• Direct and coordinate special projects to include capital improvement projects throughout the property in conjunction with Corporate Construction and Purchasing. • Monitor the front desk to ensure they promote customer service • Monitor and address the effectiveness and productivity of all departments.Team Members• Ensure that hotel team members comply with all customer service standards, policies, and initiatives.• Ensure all "Basic Service Levels" are being delivered to our members, owners, and guests.• Conduct weekly department manager meetings.• Perform annual assessments of department managers, goal setting, and reviews.• Ensure that programs are in place for team member recognition and that recognition programs are in accordance with those as set forth by the company.Director of Revenue Management•Leads the development, implementation and measurement of all Revenue Management activities •Ensuring execution of the rate & inventory management Hotel Support •Development of strategies that optimize revenue capture from existing demand via all distribution channels•Works closely with the Director of Sales to maximize total hotel revenue from all booking sources•Acts as a Key resource to the sales & catering team regarding rate strategies for both group and transient business•Chairs the weekly revenue meetings to update strategies and prepares monthly forecast. Sets rates based on demand and market conditions•Prepares annual budgets

Toronto, Canada Area

Director of Revenue Management for Royal Equator Inc which is the O/A of The Crowne Plaza, Four Points by Sheraton and the Hilton Garden Inn.

Toronto, Canada Area

Director of Revenue Management•Leads the development, implementation and measurement of all Revenue Management activities •Ensuring execution of the rate & inventory management Hotel Support •Development of strategies that optimize revenue capture from existing demand via all distribution channels•Works closely with the Director of Sales and General manger to maximize total hotel revenue from all booking sources•Acts as a Key resource to the sales & catering team regarding rate strategies for both group and transient business•Coach and develop the revenue team, including Revenue Analyst and Reservations Manager•Chairs the weekly revenue meetings to update strategies and prepares monthly forecast. Sets rates based on demand and market conditions•Prepares annual budgets•Additionally, trains and consults with hotel to fully utilize available tools and systems to maximize revenue•Responsible for the continual development, implementation and monitoring of sales strategies through the collection of historical & current data and future trends to assist with pricing and restriction placement.•Assists in developing the annual budget to meet/exceed portfolio goals Catering Sales Manager• Catering Forecast / Budget• Training new Sales Managers and CSM’s• Create new Revenue avenues for Catering• Room quota• Ensure individual and Team targets are being achieved• Menu creation with the Chef and Food & Beverage Team• Chair weekly Sales / Food & Beverage Meetings• Community Coach• Planning / Execution of Site and FAM visits Guest Services Supervisor / Manager• Training and continued development of staff• Responding / Handling guest issues and complaints• Ensuring that Revenue Management practices / policies are being followed by front line staff• Overseeing day to day operations

Various Locations Across Canada

National Revenue Management Analyst•Provide revenue management consultation, training and direction to 40+ Delta Hotels and Resorts properties across Canada •Guidance on utilization of brand booking channels and online booking channels to maximize revenue opportunities •Support and direction regarding property management system operation and configuration •Assist properties with rate program management and inventory control •Liaise with Delta Hotels and Resorts Corporate Office to facilitate and support new property openings •Provide advice and assistance on maximizing brand programs

Prince Edward Island, Canada

Catering Sales Manager• Catering Forecast / Budget• Training new Sales Managers and CSM’s• Create new Revenue avenues for Catering• Room quota• Ensure individual and Team targets are being achieved• Menu creation with the Chef and Food & Beverage Team• Chair weekly Sales / Food & Beverage Meetings• Community Coach• Planning / Execution of Site and FAM visits Manager Revenue & Reservations• Rooms Forecast / Budget• Training new Reservation Agent(s)• Create new Revenue avenues for Room Division• Chair weekly Yield Meeting• Ensure individual and Team targets are being achieved• Work closely with Front Desk to help set and ensure achievement of Up-Sell Targets• Hotel liaison with GRS• Work with DMO for festivals, concerts, fairs• Key Operator for Opera and Sales & Catering• Manage Social Media (twitter, facebook, foursquare)• Community Coach• Planning / Execution of Site and FAM visits Guest Services Supervisor / Manager• Training and continued development of staff• Responding / Handling guest issues and complaints• Ensuring that Revenue Management practices / policies are being followed by front line staff• Overseeing day to day operations

Revenue Management, Food And Beverage, A

Revenue Management

Hospitality Tourism

Activities and Societies: President Hospitality Society 1998 and 1999, member of the student council 1997 to 2000Hospitality Tourism