• Maintain client related data tracking system, including case notes and service notes in Athena.• Provided case management services to a case load consisting of 40+ clients. • Identify appropriate providers and facilities throughout the continuum of services ensuring that available resources are being used in a timely and cost-effective manner• Assisted participants with DSS & Social Security Administration for entitlements, as needed to apply for and secure… Show more • Maintain client related data tracking system, including case notes and service notes in Athena.• Provided case management services to a case load consisting of 40+ clients. • Identify appropriate providers and facilities throughout the continuum of services ensuring that available resources are being used in a timely and cost-effective manner• Assisted participants with DSS & Social Security Administration for entitlements, as needed to apply for and secure benefits• Interfaced with local organizations and community groups to help provide resources to clients and assist with broader organizational efforts• Supported client in working to increase income through linking to resume/interview workshops, individual job-readiness coaching, enrollment in college or vocational training, and job-training programs to facilitate skills training Show less

• Ensured the timely flow of case management activities to meet program goals and objectives• Conducted face to face, virtual, and phone visits with 22 clients for at least twice a month• Assisted and help connect resources and information for potential job opportunities, DSS Benefits, rapid rehousing placement, SSI and SSDI applications, and transportation• Motivated program participants to accomplish goals in their Housing Service Plan and Individual Service Plan• Provided… Show more • Ensured the timely flow of case management activities to meet program goals and objectives• Conducted face to face, virtual, and phone visits with 22 clients for at least twice a month• Assisted and help connect resources and information for potential job opportunities, DSS Benefits, rapid rehousing placement, SSI and SSDI applications, and transportation• Motivated program participants to accomplish goals in their Housing Service Plan and Individual Service Plan• Provided referrals as needed to house supportive services and work collaboratively as a team to advance goals of the client• Maintain effective working relationships with supporting organizations to which and from clients may be referred, regularly contributing to housing resource directories / databases Show less

• Screened cases initially to determine level of risk to individual, individual's eligibility for program, and services required; reviews cases for socio-economic, medical, educational, employment and/or other information; assigns cases and meets with appropriate social worker to discuss status of cases, problems encountered, basis for actions, and alternative solutions• Corresponded with stakeholders in Baltimore County to establish PRP clients needing therapeutic services• Uses… Show more • Screened cases initially to determine level of risk to individual, individual's eligibility for program, and services required; reviews cases for socio-economic, medical, educational, employment and/or other information; assigns cases and meets with appropriate social worker to discuss status of cases, problems encountered, basis for actions, and alternative solutions• Corresponded with stakeholders in Baltimore County to establish PRP clients needing therapeutic services• Uses motivational interviewing and supervise staff in use of motivational interviewing to engage and retain participants in services• Lead case coordination meetings with the case management team to review complex cases within the site caseload and to ensure clients are receiving needed supportive services to progress toward their goals.• Provided support and advocacy for clients by helping them obtain services such as housing, medical care, counseling, education, and job training Show less

• Executed administrative tasks to include daily census of 11 clients for IOPs, PHP, OP, Drug and Alcohol Detox, and Residential rehabilitation admissions, discharges, overnight admission documentation completed, and room assignments updated• Supervised staff on the use of electronic chart-keeping activities in accordance with confidentiality regulations and protocols• Developed training manuals, policies and procedures, and recovery center guidelines that clients must adhere to… Show more • Executed administrative tasks to include daily census of 11 clients for IOPs, PHP, OP, Drug and Alcohol Detox, and Residential rehabilitation admissions, discharges, overnight admission documentation completed, and room assignments updated• Supervised staff on the use of electronic chart-keeping activities in accordance with confidentiality regulations and protocols• Developed training manuals, policies and procedures, and recovery center guidelines that clients must adhere to • Partnered with various admission and recovery ambassadors nationwide to acquire clients for the Heroes Mile Recovery Center• Generated client accounts by entering information into MedEz (Behavioral Healthcare and Substance Abuse software) by providing extensive coordination among all levels of facility operations Show less

• Responsible for training staff on health care and wellness procedures for the canines including diet, weight standards, exercise programs, immunizations as well as the general care of greyhounds• Provided all kennel services including logging in canine health checks daily, oversaw animal nutrition and exercise for over 180 greyhounds• Monitored safe animal handling and work safety by conducting monthly inspections and provided training to ensure adequate knowledge are met• Led… Show more • Responsible for training staff on health care and wellness procedures for the canines including diet, weight standards, exercise programs, immunizations as well as the general care of greyhounds• Provided all kennel services including logging in canine health checks daily, oversaw animal nutrition and exercise for over 180 greyhounds• Monitored safe animal handling and work safety by conducting monthly inspections and provided training to ensure adequate knowledge are met• Led, trained, and mentored a diverse team of 6 employees for the responsibility of handling and transporting official racers to the race track• Responsible for purchasing, ordering, distribution, warehousing and inventory for office equipment, office supplies, cleaning and sanitation supplies/equipment, animal feed, all kennel equipment, bedding and other necessary supplies • Facilitated dog-to-human interactions, teaching basic obedience skills, including walking “in pace” and the following of basic commands• Created and arranged work schedules for a staff of 6 personnel using Microsoft word and excel database spreadsheets Show less

• Responded to all fire incidents, medical emergencies, bomb threats, hazardous or emergency weather conditions and all other incidents • Performed daily inspections, checking for unsafe conditions, hazardous conditions, and violations using Incident Investigation practices • Analyzed operations, identified areas for improvement and ensured all personnel had adequate training on fire and security inspections• Submitted over 300 reports of daily activities and irregularities, such as… Show more • Responded to all fire incidents, medical emergencies, bomb threats, hazardous or emergency weather conditions and all other incidents • Performed daily inspections, checking for unsafe conditions, hazardous conditions, and violations using Incident Investigation practices • Analyzed operations, identified areas for improvement and ensured all personnel had adequate training on fire and security inspections• Submitted over 300 reports of daily activities and irregularities, such as emergencies, equipment or property damage, theft, injuries, and unusual occurrences using SecuritasVision computer software• Routinely assisted in the formation and implementation of strategic goals, policies and procedures, daily responsibilities, and safety practices• Responsible for collecting and preserving evidence and scenes of accidents by performing Incident investigations• Operated automated devises to screen individuals and prevent passage of prohibited articles into restricted areas utilizing mobile data terminal DT-X11 to safeguard entries and exit sites; communicated utilizing two-way radios• Issued visitor and contractor passes in compliance with the facility’s policies and procedures• Collaboratively worked in a team environment o ensure the safety of staff, visitors, patients, and contractors Show less

• Expertly provided leadership to a diverse team of 10 medical personnel for updating emergency information and recall rosters, corresponded with units to ensure health assessments were updated, recorded patient visitations and diagnosis of treatments, updated training records and fitness reports, participated field operations such medical training exercises• Deployed with the US Naval Ship Comfort to aid Hurricane Katrina victims for emergency response support of the Hurricane Disaster… Show more • Expertly provided leadership to a diverse team of 10 medical personnel for updating emergency information and recall rosters, corresponded with units to ensure health assessments were updated, recorded patient visitations and diagnosis of treatments, updated training records and fitness reports, participated field operations such medical training exercises• Deployed with the US Naval Ship Comfort to aid Hurricane Katrina victims for emergency response support of the Hurricane Disaster Relief Program, providing patient care, immunizations and compassionate listening and action to support hurricane victims• Obtained medical Ambulance License Aug 2006; 4 year experience transporting sick and injured personnel • Expert medical evacuation coordinator, assisting with the stateside transfer of military service members returning to Camp Lejeune from Operation Iraqi Freedom and Afghanistan as well as performing post deployment health assessments, expediting critical care during Warrior transition to their return to active duty• Developed and implemented health and environmental policies, protocols, and procedures• Designed and delivered training plans for combat emergency medical technicians resulting in increased pass rates of at least 95% • Maintained electronic medical treatment records on the medical readiness reporting system for 800+ active duty military members• Highly adaptable and flexible to change in various scheduled work environments • Performed weekly inspections of facilities, berthing spaces, potable water systems, solid wastewater sites to ensure health standards were met • Provided first aid, emergency medicine and clinical assessments for over 800+ patients in varying environments and in highly arduous conditions• Provided medical safety training to 10 personnel to ensure adequate knowledge blood borne pathogens, hazmat procedures, and examinations Show less