Responsible for core customer-facing experiences including:- Payments: Leveraged integrations with PayPal and Rewards Genius to automatically process millions of dollars in incentives payments in multiple currencies. - Campaign management: Drove 1000s of campaigns with several hundred thousand influencers. - Messaging and Notifications: Automated delivery of millions of dynamic email messages. - Metrics and Reporting: Collected hundreds of data points, providing customers with tailored and custom reporting options.Collaborated closely with engineering:- Created data models and ERD diagrams- Read 3rd party API documentation as part of integration project planning- Assisted customers with technical implementation- Wrote SQL queries for custom data requests- Bug triage and customer issue troubleshooting Other day to day:- Led UX design, storyboarding, wire-framing, prototyping, and customer feedback collection- Collaborated across all internal teams including customer success, customer support, marketing, operations, and sales- Used data and behavioral analysis and industry trends to identify opportunities and prioritize feature development- Set and executed product strategy and vision- Developed and delivered presentations for product roadmap and feature updates via customer-facing events, webinars, articles, etc.

- Responsible for business analysis, strategic planning, product design and development, and client success.- Partnered within multi-disciplinary client teams, and their various partners, to design and deliver a wide variety of products, across all modern platforms.- Led user research, requirements gathering, and solution design.- Performed tasks throughout full project lifecycle: Product management, project management, UX design, technical design, test planning and QA- Delivered product and projects including: CMS, CRM, e-commerce, mobile application, data visualizations, and interactive digital displays.

Responsible for technical direction, consultation and production of innovative solutions across multiple accounts. In addition to traditional digital advertising projects lead various initiatives for product development, complex site builds, native mobile applications, and interactive experience installations. Key projects:Carnival wall of moments - A product for collection and display of user generated content built for on-ship closed network system with integration via satellite network for assets to be made available in proprietary DAM. Resource management product used to facilitate better collaboration of expertise and capacity between sister agenciesBusiness metrics visualization tool developed for Insights group to collect and display results of various campaigns and improve efficiency.

Oversees creation, development and delivery of innovative digital solutions.

Technical and team lead for all development projects.Worked closely with design team to develop applications on both Windows and various open-source platforms.Specialized in: C#, JavaScript, PHP, ASP, CSS, HMTL Represented Tank's technology capabilities for business development team.