Collaborate with a diverse team of fourteen landscape technicians to gain useful real-world experience while learning to become proficient in an unfamiliar and demanding trade. Assist in preserving the beauty of The College of New Jersey campus through the upkeep and installation of landscape features and the utilization of approved plans, diagrams, maps, blueprints, etc. Maintain and improve the campus at The College of New Jersey through landscape projects such as weeding, raking, mulching, shoveling, trimming, mowing, planting, plowing, edging, fertilizing, etc.

Manage new and existing customer accounts by working closely with various client types to ensure proficient service, timely billing, and positive customer satisfaction. Pitch customers on new heating, ventilation, and air conditioning (HVAC) systems by analyzing specific wants and needs resulting in a 22% increase in new PTAC units sold from 2021 to 2022. Effectively schedule service appointments via telephone communication to create comprehensive daily schedules that maximize productive efficiency.

Conducted repairs on HVAC systems throughout New York City and Northern New Jersey. Directly interacted with customers to understand service needs, create invoices, and collect payments. Trained new Assistant Technicians on the daily operational needs of Keep Cool.

Assisted Lead Technicians during service appointments whilst simultaneously training to become a Lead Technician. Drove company vehicles through New York City and Northern New Jersey to service appointments as well as supply warehouses. Learn to conduct repairs on HVAC units under the direct supervision of a Lead Technician.

Collaborated with a team of five students to create a proposal for Nike to assist in maintaining their position of leadership in the digital space for consumer products by combatting issues of resale, insufficient sneaker quantity, and lack of diversity on their newest app. Our team produced a proposal suggesting that Nike introduce a resale program, proportionally increase the quantity of shoes released in drops, and introduce exclusive equipment and apparel on the SNKRS app to improve total revenue to $60.7 billion by 2023, double overall retention rate from .35 to .70, and increase equipment and apparel sales by 30%.

Operated in numerous different positions with a wide variety of responsibilities which were subject to change on a daily basis. Maintained a clean and inviting environment for moviegoers as an usher by cleaning theaters, bathrooms, lobby and marketplace according to a strict schedule. Trained new crew members in the marketplace position by demonstrating how to operate a register, make a sales pitch for AMC Stubs cards, and take orders to prepare for the largest movie releases in history