Ryan Blumenthal Email & Phone Number

Took time off to manage family affairs and tackle a home remodel. Led the renovation project, handling everything from budgeting and scheduling to problem-solving and working with contractors. Ready to bring these skills back into a professional setting!

Greater Seattle Area

• Developed and implemented a growth plan that tripled revenue in three years to $750k.
• Designed and launched a company website to showcase projects and provide a customer portal for new contacts. Tripled the number of jobs performed over a three year period, starting in 2013.
• Generated brand awareness through marketing efforts, including an online presence on service websites, vehicle signage and client newsletters, leading to increased website traffic and new job requests.
• Developed partnerships with national retail maintenance companies, generating over $75k in revenue.
• Created and managed hiring and employment practices that resulted in a high performing workforce that helped drive revenues, while keeping costs down. Profit margins averaged greater than 20% compared to an industry.
• Developed a job tracking system, to coordinate service on over 250 jobs per year.

• Developed the strategic course for Operations to align with the coin business and corporate initiatives and objectives. Directed and managed the successful implementation of initiatives within field operations.
• Drove the balanced scorecard initiative for operations and participated in the overall business balanced scorecard review. Worked with department leaders to develop measures and set goals for driving success.
• Managed a major kiosk upgrade initiative, involving multiple hardware components and touching over 7,000 kiosks in North America and UK over a six month span.
• Led the ongoing development of training programs and operating standards. Included the introduction of a revamped readiness program that increased the focus of field operations around consumer and retailer service.

• Led North American field operations for kiosk maintenance and cash management in ten regions throughout US, Canada and Puerto Rico. Direct supervision of ten remote managers responsible for 250 field employees and.
• Achieved budget savings to plan in excess of $100k per year in 2008 and 2009 through a focus on parts and supplies processes and labor realignment.
• Drove the development of ongoing training programs for field employees. Helped create cloud solutions using VPN and SharePoint for delivery of documentation and online training to the field.
• Led the placement and development of service models for 2,700 kiosks in Wal-Mart locations in the US and Puerto Rico.
• Directed the development and implementation of joint field service models in select markets for coin and DVD businesses.

• Served as head of national technical services group, ensuring smooth functioning during integration of acquired entertainment businesses. Supported field operations for the entertainment business in the largest of four.
• Helped structure newly formed Operations organization designed to integrate and manage multiple lines of products, services and equipment.
• Developed and launched national training program to advance integration efforts between coin and entertainment operations.

• Responsible for coin operations in the largest of six North American regions, with equipment placed in 3,000 supermarkets and banks located in nine states plus eastern Canada. Managed Technical Supervisors and.
• Developed Operations Readiness Inspection program designed to address deficient technical service standards and improve consistency in machine maintenance
• Led the most successful service integration between coin and entertainment operations in the Detroit market, reducing overall headcount, while improving kiosk service levels.

• Managed coin transportation, processing and banking operations throughout the Great Lakes and Northeast territories. Supervised Transportation Services Representatives responsible for collecting coin from kiosks and.
• Regularly assessed and restructured operations models in markets throughout the Great Lakes and Northeast territories to improve service levels and reduce costs.
• Led the development and implementation of Coinstar’s coin processing arrangement with the Canadian Mint.

Responsible for North America coin processing operations at armored car facilities and banks in over 40 cities in the US and Canada. Supervised Operations Analysts who managed daily logistics and deposit activity. Identified, researched and structured contracts with armored car companies and banks in new and existing Coinstar markets.