I have found so much personal and professional satisfaction from both creating customizations within our release management platform, Copado, and continually refining our change management best practices. Secure and confidential items aside, information should not be a variable from employee to employee; it should be communicated freely, clearly, and effectively. This is the rewarding opportunity that I get to perform at enGen (Highmark) through both my work within our release management platform, Copado, as well as our CRM platform, Salesforce.Every day I get to collaborate with individuals, teams, and departments, sharing with them the knowledge that I have about how we can best use both Copado and Salesforce. All the people I work with, in turn, end up teaching me as much as I teach them since I get to see their challenges through their eyes. Since we use Salesforce and Copado in such a progressive manner, my position is a very challenging, yet very rewarding one. Any organization is only as strong as its weakest link; our goal then is to be the strongest and most interconnected team that we can be, together.