Ryan Bolt Email & Phone Number

San Francisco, California, US

• Developed and executed win/win negotiation strategies for medium and large account contract renewals (90M in AOV) that maximized contract value while protecting and enhancing customer trust. (CVS, Humana, UHG, Highmark)
• Partnered with Account Executives and Customer Success to fully understand and develop a clear renewal strategy for each customer based on data driven decisions.
• Maximized account growth opportunities by playing an active role on the account team and helping to identify incremental opportunities upon contract renewal. Owned, drove and managed the renewals process in.
• Identified customer requirements, uncovered roadblocks, and demonstrated strong account management and commercial capabilities to drive renewal to on-time closure.
• Aligned with AVP, RVP, AE and Corporate Objectives.
• Negotiated complex contracts with clients to overcome objections and identified solutions.

San Francisco, California, US

• Manage SMB Accounts including 23andME, Olympus and Blue Cross Blue Shield
• Exceeded annual KPI targets for Marketing Cloud Renewals
• Helped drive 500k+ in Incremental Sales
• Negotiated complex contracts with clients to overcome objections and identify solutions
• Achieved Renewals Motivator Award + 2019 Results:
• Achieved 100% of Renewal Rate Target

Boston, Massachusetts, US

• Manage Enterprise accounts including: Google, Amazon, Boeing, Saint Jude Medical, Apple
• Exceeded quarterly and annual KPI targets for Perpetual, Subscription, IoT and Cloud Renewals
• Cross-sell and up-sell PTC Premium Support offerings
• Negotiate large and complex contracts with clients to overcome objections and identify solutions
• Career and personal mentor to a Junior Marketing Specialist
• 90%+ close rates and on-time renewals for all quarters in fiscal year 2016

Boston, Massachusetts, US

• Promoted to West Coast Senior Rep. in 2013, managing 22M Territory and Enterprise Renewals
• Nominated for the Emerging Leaders Program - 18 Month leadership program developed to shape and strengthen today's leaders.
• Completed Emerging Leaders Program - 2014
• Exceeded quarterly revenue targets
• 90% Close Rates and On-time renewals 12 Quarters in a row
• Achieved Presidents Club - January 2014

Boston, Massachusetts, US

• PTC Acquired Relex Reliability Corporation in Greensburg PA - Promoted and assigned to the Acquisition Representative
• Trained in Goldmine CRM
• Built relationships with Relex internal representatives and external customers
• Grew the Relex Support business 12% Year over Year
• Successfully merged the acquisition with PTC, and streamlined the renewal process.
• Exceeded quarterly revenue targets

Boston, Massachusetts, US

• Trained in Oracle, Siebel Sales and Siebel Cards for business accounts
• Manage Small, Medium Maintenance business to exceed quarterly revenue
• Annual Quota of 9M
• Achieved 2009 Maintenance Sales Rep “Rookie of the Year” award
• Establish sales leads to direct sales
• Work with re-sellers to establish support value and process renewals

Stamford, Connecticut, US

• Marketing and Sales Administrator
• Work with Direct Sales Representatives to key in sales sheets and maximize revenue.
• Work with collection representatives to provide customers with information regarding their accounts.
• Monitor and provide information regarding a Satellite Dish Buy Back program
• Sell residential customers Digital Cable, High-Speed Internet, and Telephone.
• Provide correct information to technicians regarding proper company promotions and troubleshooting tools.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Bachelor Of Science - Bs, Business Administration And Management, General