Ryan Breault Email & Phone Number

156 Main Street, Gorham, Me 04038

South Portland, Maine, United States

Licensed Real Estate Agent dedicated to giving clients professional service and honest advice, enabling them to make sound financial decisions in the sale and purchase of real estate. Self-starter, demonstrating great work ethic and a positive personality. Assisting clients with 22 plus years of professional services. Providing unparalleled customer service building strong, lasting client relationships.

Portland, Maine Area

Build strong relationships with client base acting as a client advocateOwn the customer relationship and take full responsibility for the clients’ satisfactionProactively communicate with clients to ensure shared understanding of the value derived from Thrive’s service offeringsDeep understanding of Thrive’s Product Catalog and educate clients where applicablePrepare scopes of work and hardware specs for identified need-based opportunitiesDeep understanding of customers’ businesses to ensure technology meets both long-term and short-term goalsProvide a technical roadmap and budget for client baseParticipate in the onboarding of new customers to ensure a successful and lasting friendshipDevelop a strategy to meet the profitability targets of customer contracts put forth by ThriveHandle communications during client escalations and ensure issues are resolved to completionCommunicate revenue at risk when applicableQuantify percentage of time spent per customer

Portland, Maine Area

Supported the design and configuration of complex system landscapesImplemented MSx products based on pre-developed standardsAssisted Lead Senior MSx Systems Engineer on standards developmentPerformed complex system and database administrationMonitored and tuned appropriate systems to ensure optimum level of performanceTroubleshooting of problems to locate root cause and identify appropriate resolution in expedient fashionProvided client support and technical issue resolution in support of other teamsPrepared standard statistical reportsConsulted with third party vendors to obtain support, make recommendations, schedule work orders, and assist customer with their requestsMaintained ongoing communications with support teams regarding application issue resolution and general workstation management supportCollaborated with vendors to determine support practices and assists with documentationMonitored the health of systems, to include infrastructure, servers, storage, and clients

Omni Technical Consulting is a consulting firm with a history of 20 years in the technology field. We are proud of our breath and depth in regards to understanding, designing, implementing and communicating technical solutions to business challenges and technical issues. Omni Technical Consulting is a wholly owned, Maine based organization. We are a Microsoft Partner with a great deal of experience solving business and technical problems. We are committed to understanding the needs of our clients and providing value-added solutions. We are vendor agnostic - meaning we find the best solution or marriage of solutions for our clients' requirements - regardless of industry hype. We pride ourselves on being a consultative partner in the achievement of your business goals with a thorough and deliberate approach.

Portland, Maine Area

Charged with building newly formed Information Security Division of ITPartners LLCLead resource for sales, marketing and branding for Information Security DivisionSenior Consultant on various projects specializing in information security, policy review/creation, network assessments, audit scope and pre-audit consultations, findings remediation

Portland, Maine Area

Responsible for the strategic & tactical planning and management of all IT resourcesCharged with technology related vendor management, contract negotiations & budget creation/administrationResponsible for designing/developing Web site and digital marketing materialsProject Manager for various initiatives including core data processing conversion, Web site redesign/rebuild, Business Resumption Plan redesign/rebuild, and biometric/single sign-on evaluation and implementationLead founding and incorporating of Tricorp’s first subsidiaryResponsible for creation & maintenance of IT policy and procedure and ensuring compliance with all state & federal laws, regulations &corporate policies and proceduresResponsible for firewall, IDS, antivirus & security configurations and administrationMember of the following committees: CNeCs Advisory Council, the corporate’s annual planning and budgeting process and the senior management team in charge of setting corporate direction

Managed Level 3 (highest escalation level) support for desktop/server hardware and software, WAN/LAN (Cisco products), wireless LAN, Citrix MetaFrame and Microsoft SQL 2000 serversResponsible for teaching/mentoring other IT personnel and executed employee training programsAdministered Web Server environment of 7 servers using Microsoft IISResponsible for assuring the stability of the network infrastructure throughout four locations across the country and remote sales personnel worldwideProject Manager for various software rollouts including Hyperion, FAS, Windows XP, and Office XPAssessed and implemented network, backup/redundancy and security needs for internal applicationsTracked and maintained licensing agreementsMember of the Internal Audit Team and Corporate Total Cost of Ownership (TCO) Taskforce

Responsible for the maintenance of the network hardware including user workstationsBuilt company intranet from the ground upConfigured and installed workstations for new employeesTroubleshoot and repaired hardware and/or software issues on employee equipment and on the network

Worked with multiple departments to develop and execute new Web projects, which involved network technologies, messaging, and collaboration, database-driven content and e-commerceResponsible for network administration, configuration and support for a fast paced and rapidly growing software development companyManaged daily system administration including tape backups, system error-checking and system performance tuningManaged firewall, antivirus and security administrationDeveloped disaster recovery planResponsible for installation, maintenance, selection and support of server, network, and client equipment including software for PC and Mac platformsSupervised end user support including help desk, PC & Mac troubleshooting, report and information production, as well as system trainingResponsible for software licensing and maintenance Maintained system documentation and standard operating procedures

Bachelors

College Prep