Ryan Brenneman Email & Phone Number

Washington DC-Baltimore Area

Washington D.C. Metro Area

Falls Church, VA

-Provide customer support by answering phone calls and emails with various problems-Implement new accounts within 90 days and ensure retention by performing account management -Analyze data to gain more information about existing accounts and performance

Washington D.C. Metro Area

-Used CCTV and floor observation to identify and apprehend shoplifters and dishonest employees-Completed paperwork and write detailed reports associated with shoplifting cases -Interviewed prospective candidates and train new hires in accordance with policy and procedure-Analyzed multiple reports to initiate potential dishonest associate investigations

Silver Spring, MD

-Wrote procedures describing important functions of the Alarm Monitoring Center-Researched and organized specifications for security equipment and technology-Created and implemented protocol for assigning and distributing electronic entry keys to clients and staff at the campus childcare facility

College Park, MD

-Maintained a safe environment for event goers during concerts, lectures and comedy shows-Regulated access to restricted areas (green room, backstage, VIP)

Upper Marlboro, MD

-Conducted background and investigative interviews with applicants and employees-Conducted investigations of policy violations including document falsifications-Submitted evidence to management in employee matters for disciplinary action -Completed reports and paperwork associated with investigations-Helped process shoplifters by obtaining information from.

Eldersburg, MD

-Assisted customers with secured merchandise and operated cash register-Unloaded truck and assisted Receiving in accounting for high price merchandise

Sykesville, MD

Served residents their food in a restaurant style dining room by taking orders and filling them successfully. Also helped seat residents.