Ryan Brocklesby Email & Phone Number

San Francisco, CA, US

San Francisco, California, US

• Responsibilities
• Manage Sales Systems and Process team alias and support Salesforce environment of 1900+ Salesforce licenses with a team of 4
• Lead Internal Enhancements- Managed and worked on small projects to improve process which includes conducting meetings with key stakeholders to discuss expectations, gather requirements, design and implement solutions.
• Manage and support D&B Hoovers, Clari, and Docurated 3rd party toolsAccomplishments
• Assisted with Org Health Project - Data quality clean-up on Salesforceusers, consolidated roles, cleaned up list views, page layouts, and mergedapproval processes in Salesforce to reduce technical debt
• Created custom workflows, time-based workflows, email alerts, validationrules, approval processes, formula fields, profiles, roles, page layouts, record types, sharing rules, permissions sets, groups, queues, reports.

-Goal: Retrieve and visualize data from a database. Implement Local and Social login -Approach: Retrieved and stored data in MongoDB, within the shell of MongoDB--used mapReduce to reduce the data into the desired collection, displayed the data using Google Visualization API, implemented local sign-in with email/username, and social sign in using Facebook.

-Conducted interviews with people in San Francisco to identify and create our parking app persona-Designed and created prototype mobile and web applications using Splash by BUILD (SAP) and Ionic-Developed our Parking App using SAP HANA Platform and Cloud 9-First place in Creative Ideation Excellence and Technical Implementation Excellence-HTML5, XML.

-Problem: Disconnection between Starbucks inventory and customers mobile app-Short term benefits: Improved customer relationship, fixed inventory issues, and real time updates of pre-orders-Long Term benefits: Accuracy of inventory throughout the company, reliability and assurance, and innovation of future systems-Designed and created Starbucks perishable.