Evolving, cross-functional role bridging Franchise and Retail. Change management through acquisition of 40 Franchise locations and supporting daily store operations through district manager team. Established the framework for reporting and process implementation on Labor Management, Productivity, Inventory Control, AP/AR, Marketing Strategy, Margin Control, Budgeting and Sales Process. Delivering the controllables always through the lens of Sales Growth.

Partnering with independent business owners to drive profitability and market share growth through strategic business planning in 25 retail locations. Leveraging analytics to influence best practice integration. Individualized opportunity identification through program, P&L and process analysis. Assisting Franchise Dev in sourcing high quality dealers and promoting Brand Expansion through value creating initiatives.

National CST Council works directly with Executive Leadership to cascade and champion company initiatives and provide feedback on effectiveness. Strategic planning, execution, evaluation and best practice identification before taking initiatives to scale.Responsible for all aspects of operating the Top Performing Firestone Complete Auto Care location in the market including Sales, B2B Account Generation & Government Account Acquisition, P&L, Focus on Teammate Capability and Retention, Build Teammate and Customer Satisfaction & Loyalty, Provide Tire and Auto Products and Services, Create Results for Teammates, Customers, and the Company

Responsible for all aspects of operating the Vehicle Service Department of a Firestone Complete Auto Care retail location including Sales, Purchasing and Vendor Development, Teammate Development and Training, Inventory Control, AP Reconciliation, Project/Job Management & Workflow

Responsible for driving Tire Unit Sales through B2B Account Generation/Outside Sales and through Process Discipline Internally, Outside Purchasing/Negotiation