Ryan Talbot Email & Phone Number

Cincinnati, OH, US

• Created 3 inclusive communication campaigns over a six month span, resulting in a 31% lift in community membership applications.
• Developed and managed brand communication strategies, maintaining three media calendars and generating 11 press releases per quarter.
• Researched, proposed, & switched teams to social automation software, streamlining marketing tasks and improving deadline achievement by 76%.
• Represented the organization’s brand to outside stakeholders, including industry professionals, influencers, and prospective members.
• Anticipated & executed issue management plans for community challenges and leadership changes.

Jersey City, NJ, US

• Completed 50+ product deadlines per quarter, securing $4.1 million dollars from client portfolios.
• Cultivated satisfied, lasting relationships with 48 client teams via Zoom, email, and phone calls.
• Developed strategic communication with weekly sales and management collaboration, alleviating client concerns to secure their partnership.
• Gathered story leads on in-house systems for company presentations, engaging and coaching a team of 23 marketers through abstract system obstacles via real world examples.
• Coordinated 6 internal and external teams through product creation on two-week turnarounds.

Cincinnati, Ohio, US

• Created and headed an influencer onboarding pipeline, sparking a 46% boost in social engagement.
• Met with campus residents, documenting and editing their stories to compose multimedia copy for outreach via Instagram, email, and physical distribution.
• Composed & presented 30-90 day service reports, crafting an outreach narrative from rote data.
• Assisted with social channel research, copywriting, and copyediting on 12 outreach posts per week.

Cincinnati, Ohio, US

• Served as a first responder in weekly on-call rotation for hall community and authored formal incident reports to document infractions.
• Worked with the UC Police Department and Emergency Medical Services to ensure residents' health and safety.
• Attended bi-weekly one-on-one meetings to review personal, academic, and community impact.
• Recruited Resident Advisor applicants and conducted interviews for the paraprofessional hiring process.

Washington, DC, US

• Completed more than 1,500 cases for the United States Census Bureau and was recognized by the Census Field Manager as a top team performer.
• Adapted to changing regulations and regularly coordinated with CFM and the Area Field Office to handle irregular and/ or hostile cases.
• Deescalated conflicts with aggravated individuals by finding common ground and persuading citizens of the merits of completing the United States' Census.
• Educated and engaged members of the public in crucial civic duties and responsibilities.

Cincinnati, Ohio, US

• Directly handled multiple transactions upwards of $300 daily.
• Utilized de-escalation techniques to calm aggravated customers and mediate customer service issues.
• Directed and delegated low-risk tasks to best handle consumer flow.
• Communicated daily with management and other area employees to overcome daily obstacles.