Defines and develops business development strategies as the senior organizational change executive for this graduate-level test prep program. Manages full-spectrum business operations including business analysis, new product launch, strategic planning and communications. Directs all marketing and communications activities from lead generation through end user documentation. Travels extensively through the continental U.S., Caribbean, and Mexico to promote the organization at trade shows and conferences. Recruits, trains, and develops staff teams, creating an effective training curriculum. Previously managed daily operations. Key Accomplishments:• Managed 5M in revenue per year• Managed team in reducing operating costs by 1.2M per year• Opened new streams of revenue through development of a new business model supporting corporate transformation toward operating globally and expanding internationally• Trained organization on The Five Dysfunctions of a Team curriculum• Facilitated and organized bi-annual company retreats• Developed a social media program that resulted in more than 50,000 new followers on Facebook• Project manager for new information systems including a customer relationship management (CRM) system and a learning management system• Responsible for requirements gathering, test planning, • Spearheaded a website overhaul and redesign, and wrote, directed, and produced promotional videos and radio spots• Supported positive public relations by developing a corporate giving program, corporate events, and local media relations strategy• Designed Student Support Services Including: Coaching Support, Relaxation Classes, and Test Anxiety Workshops for current students.

Everything DiSC® Authorized PartnerEverything DiSC® Certified TrainerTHE FIVE BEHAVIORS® Authorized PartnerOrganizational Change Management Certification (ADKAR™ Curriculum)Leadership CoachingOrganizational Relationship HealingGroup and Retreat FacilitationCorporate Wellness and Fitness ProgramsTeam Building Retreats and Workshops

Creating promotional and marketing campaigns for small to mid-size businesses. Publishing educational materials. Offering business development and change management consulting services.

Facilitated organizational change management and improved internal communications on a contract basis for State Farm, a leading mutual insurance firm. Key Accomplishments:• Redesigned a departmental SharePoint site and managed SharePoint content• Utilized SharePoint Designer 2010• Familiarized with Prosci ADKAR Model• Optimized internal communications by developing a cohesive communications strategy• Developed job aids• Wrote and distributed internal communications to foster open lines of communication

Piloted community outreach efforts for the Heart of Illinois HIV/AIDS Center, a non-profit AIDS service organization. Managed and monitored staff in all activities and programs. Coordinated volunteers and guided fundraising and special events. Key Accomplishments:• Maintained financial stability by writing state and federal grants, managing budgets, and coordinating monthly billing• Developed and managed internal and external communications• Networked with community agencies and local individuals to implement needed services• Positively impacted HIV/AIDS policies and funding by collaborating with state and local leaders• Served on the State of Illinois Prevention Planning Group