Ryan Carlson, Pmp Email & Phone Number

Green Bay, Wisconsin Metropolitan Area

- Scoped and created an entire certification program from scratch for our external clients to utilize for furthering knowledge and limiting internal touches.- Created an internal badging program to better strengthen overall product knowledge across the company.- Created a client and partner on-boarding program that includes both eLearning and instructor.

Boca Raton, FL

- Developed and deployed several initiatives within the Customer Success transformational program (SIMPLEXITY) to support accelerated growth, scale, and client delight through business process improvements. - Program manager of Knowledge Centered Service (KCS) implementation through an entire company of 800+.- Created the training materials, guidelines.

West Palm Beach, Florida Area

- Created software implementation project plans. Provided professional and clear communication and updates to ensure client expectations are met successfully.- Assessed new client's current workflow and consult with clients on the best approach for a successful software implementation.- Developed trusted client-advisor relationships by demonstrating an.

West Palm Beach, Florida Area

• Trained practices around the country on the use of our Electronic Medical Assistant for clinical documentation includeing phsyicians, clinical extenders, office administrators and the staff.
• Trained groups on the mastery of our EHR system through both in-person instruction (workshops and on-site health checks) and through electronic platfroms (such as GoToMeeting).
• Worked collaboratively with office managers and physicicans to determine best practices for their daily operations including efficient EHR implementation, staff management, and government compliance.
• Provided honest and fair feedback to physicians while onsite at their facitilies on handling potential downfalls from current workflows, troubleshooting common user errors, efficient e-prescribing practices, and.

West Palm Beach, Florida Area

Junior High English Teacher- Taught ELA, Intensive Reading/ELA.- Brought intensive level CMA and NWEA proficiency rates up.- Led credit recovery courses for students.- Followed very strict CSUSA procedure practices on daily, weekly, and monthly basis.- Started year new to school and by end was one of the most respected and sought after.

Marinette, WI

Secondary English/Yearbook Teacher/Basketball Coach- Taught Advanced English 10, British Literature, American Literature, Yearbook.- Led active and engaging lessons based on accrued knowledge of literacy-based learning.- Worked to advance tenth grade students WKCE state test scores in both reading and writing.- Experienced in both Formative and Summative.

Powers, Michigan

Secondary English/History Teacher/Basketball and Track Coach- Organized Junior High class trips.- Developed the entire English and History Curriculum with one other individual.- In my 2nd professional year was asked to be a part of district’s hiring committee.- Coached junior high girls basketball, JV girls basketball, and boys track.- Effectively created.

Bachelor Of Education - Bed, English Language And Literature/Letters

Master Of Education - Med, Educational Leadership And Administration, General