Ryan Carlton Email & Phone Number

- Provided insights and analysis on global payments performance/improvement and customer service workforce/technology- Gathered data across multiple teams and data structures to create cohesive analytic products for product, payments and customer service managers in multiple locations across the globe- Assisted in A/B test design and analysis- Created ETL pipelines where applicable using Spark, Hive and Teradata with UC4/Automic scheduling- Provided reporting and interactive dashboards in Microstrategy and Tableau- Performed data analysis using Spark, SQL, Python and statistical tools

Portland, Oregon, Us

-Designed and developed reports in Cognos, Excel, SQL, Crystal Reports and Epic Reporting Workbench-Gathered and documented requirements from a diverse client base while assisting Healthcare Decision Support with data modeling and data structure design-Validated and tested data provided to customers and provided analysis where appropriate-Instructed users on usage of Cognos Query Studio tool and custom Cognos reporting solutions-Developed Oracle tables and views using relational modeling techniques

Santa Clara, Ca, Us

-Gathered and documented reporting requirements-Designed and developed reports in Cognos, Excel and SQL for different departments on campus on a case to case basis-Validated and tested the reports against requirements using structured testing techniques-Designed and developed various communications in Flash and HTML that were delivered to prospective student classes-Support offered for office network and computers-Experience with customer service of students and faculty assisting in not only technical issues but also financial information

Us

-Work flow environment with small team -Emphasis in customer service, efficiency and speed -Support offered for small network of computers, SQL server and automatic retrieval systems -Experience in UNIX based environment (Win-PDX)

-Heavy experience with customer service, billing, technical support and prescription filling-Work in a UNIX based environment (QS/1)-Support offered for medium-sized network of computers, SQL server and automatic dispense systems (Automed)

Team lead of 4 C# programmers -Set up and maintained SQL database -Worked with Microsoft Visual Studio and mySQL -Website currently used in over 45 states and 8 countries worldwide

Attorney's Office IT Department -Team programming environment with strict coding guidelines and review -C# and SQL primarily, with HTML code intermixed -Produced internal software used to manage confidential case information

Computer Science (Math), Mathematics, Computer Programming, Software Engineering

Computer Science