Multi agency coordination of venue transport operations for major events at Edgbaston Cricket Ground. Including:-* Multi modal transport operational planning * Management of event day transport and traffic management operations.

Supporting Head of External Operations for the The Football Association.Management of event day transport control room operations for Wembley Stadium. Coordination of multi agency operations into a single, aligned operating picture. Including:-* Oversight of venue traffic management deployment.* Working with partners including TFL, Brent CC, London Underground, Chiltern Network Rail Highways England ensuring effective C3 operations.* Support effective operational TDM via customer communications.

On behalf of Six Degrees and supporting Qatar 2022 and FIFA. Leading the Transport Rate Card program to facilitate additional identified service requirements from participating team associations.

The ‘coordinating mind’ for TfWM’s input into venue/transport hub planning process, working across TfWM’s Commonwealth Games’ teams and liaising closely with the Birmingham 2022 Organising Committee to coordinate and bring together venue planning into one integrated approach. With overall responsibility for operational delivery of venue Spectator Transport. Leading a games time team of over 60 Spectator Transport Mgrs, assistants & coordinators,Responsible for developing and delivering spectator and workforce operations for venues across the region and leading on TfWM planning for Venue and wider transport hub operational planning.Leading the development and delivery of a Taxi and Private Hire Strategy for the Commonwealth Games and providing expert advice to integrate Local Area Traffic Management Plans with venue planning.• Accountable for the Games’ Spectator & Workforce team’s transport planning for venues and venue transport hubs. This will bring together technical planning and design covering bus, train, tram, active travel and accessible transport into one integrated operational plan to support Games-time operations.• Managing and leading TfWM’s technical input into Venue Transport Operating Plans, providing sound and coordinated transport planning operational advice to shape venue planning and ensure a first-class spectator experience.• Coordinating and embedding Local Area Traffic Management Plans into wider venue and transport hub planning.• Lead representative for TFWM for strategic and operational level venue transport planning forums. • Manage the production and delivery of a Commonwealth Games taxi and private hire strategy. Including establishing, and leading, dedicated cross-partner governance, including the taxi industry, to ensure adequate provision is delivered across the region during Games’ time.• Provide expert guidance on the development of games wide and venue level tactical planning in relation to TDM (Travel Demand Management).

* Lead on event management and operational co-ordination for TfGM. * Provide Transport for Greater Manchester (TfGM) operational planning and delivery input into major events in Greater Manchester. * Coordinate the planning activity of all transport agencies in the Greater Manchester area. * Influence partner agency decision making to resource services in line with the overarching strategic aims.* Lead on Travel Demand Management approach to planned disruption and event activity for TfGM

Tournament delivered across 3 team bases, 1 match official base and 6 match day venues – An Unprecedented level of complexity for an U17 European Championship.A fleet operation of 90 cars and 21 coaches per day.Transport requirements encompassing:-16 teams including players, staff and kitMatch officialsMatch day materialsUEFA StaffLOC staffMedical staffMedia coverageDoping controlRecreational activitiesPre-tournament • Work with the Tournament Venue Manager to understand current match-day operational plans, stress-test journey times and conduct site visits as required to review parking / pick-up/drop-off arrangements across all venues (including between hotels and training grounds at Warwick and Loughborough team bases)• Establish good working relationships and detailed operational processes with all three transport providers• Develop a detailed daily master schedule from first arrivals to last departures• Establish process for monitoring and communicating significant road traffic issues that may occur during the tournament During tournament • Integral member of the Tournament Management team with responsibility for managing the transport desk within the UEFA/LOC Tournament office at Hilton, St George’s Park from first arrivals to final departures • Own the day-to-day transport schedule across all team bases and implement reasonable change requests (process for which to be established) and feed into parking lists as required. • Monitor and communicate any transport and traffic-related issues to drivers and TLOs (via the Team Services Manager) • Provide daily feedback to Tournament Senior Management Resolve issues that arise and implementation of back-up plans should they be required• Assist with final cost reconciliation and close out of tournament transport operations

* Conducted independant peer review of transport operation on behalf of L2017 organising committee* Shaped final athlete service operation in terms of defined service capacity and associated venue load zone plans.*Games time operational Venue Transport delivery in support of Head of Transport.

Elton John Wonderful Crazy Nights Tour* Development of LATMP * Creation of RAPPS residents access parking permit scheme* Spectator transport plan - sucessful Park and Ride and City Centre shuttle service.* Facilitated and delivered community impact and engagement program.* Development of associated operational and C3 plans* Delivered a robust readiness testing exercise of associated plans.

With a collection of the highest risk venues in terms of transport operations across Rugby World Cup. Birmingham:- Considerable issues across the city of Birmingham on the weekend of Rugby World cup fixtures at Villa Park. A major achievement in delivering a plan that has been heralded as one of the key successes from the perspective of Transport across the Tournament.Manchester:- Major Rugby fixtures at both key stadia in Manchester on the same day with addition of other events on the evening of the fixture in Manchester presented an unprecedented set of challenges from the perspective of Transport in the City. Leicester:- 3 fixtures held at football venue, provided innovative transport solutions including Park and Ride.The role • To develop a detailed and robust Transport Operations Plan for the client groups at each match venue, team base and port of entry. • To recruit, lead and develop the City Transport Operations team to ensure the delivery of Tournament objectives• To identify any required enhancements to existing match day transport service provisions • To create appropriate plans for the City Transport Operations function and to ensure the development of appropriate policies, processes and procedures• To assist with the development of an appropriate Tournament Management System that facilitates a coordinated and seamless service from port of entry to accommodation, match venues and training facilities, this included a reservation system for fleet and coach movements• To manage internal and external stakeholders including working with Network Rail , train operating companies, Highways England, blue light services, Local Authorities and World Rugby. • To integrate the transport planning process across ER 2015 and Rugby World Cup Ltd and other parties to ensure a seamless transportation operation. • Implement all ER 2015 policies and procedures.• Identify and procure the city fleet operating centres and ensure effective plan for operations.

To lead and manage the relationship with road based service providers to achieve agreed standards of service delivered through contracted, commercial and partnership arrangements.• Act as lead TfGM relationship contact for bus service operators, being fully knowledgeable of all operator/customer issues.• Establish and review working relationships with operators, identifying areas for improvement. • Develop and implement processes to ensure all aspects of operator performance are measured, and understood.• Review all performance related data to highlight route and service hotspots.• Interpretation and validation of proposals, taking account of operational knowledge, operator input and feedback and other variables as necessary.• Encourage / Instruct as necessary that operators put in place suitable action plans to address performance issues.

- Transport network design - bus network planning lead for regional centre.- Contract Management and procurement for subsidised bus network in Greater Manchester.- Innovation to develope revenue growth and cost efficiency opportunites.

1. Define appropriate and efficient service level that meets the needs of games family transport requirement and is within OC budget. 2. Endorse from the perspective of the OC an appropriate service level, that meets the needs of the spectator transport plan whilst maximising efficiency and ensuring best value.3. Establish and manage a governance process in respect of change control to Lot 1, Games Family service level.4. Liaise and manage OC relationship at bus system level, to ensure appropriate service level is delivered for each specific component of games family transport operations. These are:- Athletes, Media, Technical officials and Ceremonies and special services.5. Provide additional transport service design expertise as appropriate, for surrounding events, including Observer Programme, Diamond League and rehearsals.6. Attend workshop meetings as required to progress the delivery of Lot 1, 2 and 3 Transport plan. 7. Liaise with First Games Transport management as appropriate.8. Liaise with internal colleagues in specific functional area (FA’s) to understand and refine specific service requirements.9. Liaise with P&R, City Centre shuttle and Venue Transport Operations Managers to determine operational requirements and plans10. Liaise and work with Procurement to arrange provision of any services identified as necessary.11. Provide information as required by the OC to progress any other element of work associated with delivery of Games Family and Spectator transport.12. Provide regular reports detailing progress achieved including provision of programme updates13. Attend Games Time training events / simulations in support of Game Time Role14. Provide operational and transport expertise to control room (TROC) and on the ground as required during planning and games time phases.

On behalf of the ODA and working with LOCOG to deliver a single, coherent, comprehensive transport operations and interface plan. On the ground coordination of spectator transport operations during games time for Football Events.