Ryan Dawson Email & Phone Number

Richmond, Va, Us

Richmond, Va, Us

Mclean, Va, Us

Owned strategy and execution for a geographically dispersed design team on both B2B SaaS and enterprise platforms. Structured a team culture of connection, and trust, encouraging people to take risks, navigate change, and grow.• Reduced contribution time by 35%, removed the need for SME support channels initiating a design/dev toolkit• Enabled associates, responsible for over 500 petabytes of company data• Directed intuitive, and engaging user experiences that enabled 160+ business partnerships

Mclean, Va, Us

Led planning and delivery for a team of designers creating successful experiences for a 0-1 enterprise product.• Founded a successful platform contribution process that enhanced efficiency and eliminated redundancies• Reduced engineering time for contributing teams, successfully implementing a comprehensive design/code template system• Enabled 20K+ enterprise customers in dozens of complex data workflows

Mclean, Va, Us

Supported and managed a small design team charged with fleshing out an enterprise marketplace for 100K+ data-centric assets.• Increased 10K+ ownership confirmations from less than 50% to over 90% through iterative design and research• Empowered 50+ dev/design teams by establishing an accessibility-first design system, praised for its usability and documentation

Mclean, Va, Us

Responsibilities Included design and development of impactful user experiences for banking and automotive finance products. The role then shifted to focus on designing and building out customer experiences for a small B2B platform, taking it from 0-1.• Contributed to the successful SXSW launch of the company’s first B2B API platform by designing impactful user experiences, supported by user research.• Designed scalable user experiences and front-end code for an associate-facing portal, initially hosting fewer than a dozen products and expanding to over 300.

Mclean, Va, Us

Responsibilities were designing and coding engaging and web accessible user experiences for products owned by various lines of business in the company.• Improved real-time issue resolution for call agent interactions by prototyping a tool that mirrored customer experiences in the Capital One app.• Delivered pixel-perfect UIs through strong partnerships with engineering teams and providing markup tweaks as needed.

Birmingham, Al, Us

Created high-impact UIs and client-specific content management systems from scratch to address individual business needs.• Bolstered clients’ e-commerce goals through content management systems tailored to their business.

Fort Wayne, In, Us

Reported to the Director of Marketing, responsibilities included designing marketing collateral, creating and maintaining customer-facing web content, and conducting product and event photography.• Designed compelling graphics to support marketing strategies of the business and its dealers.• Boosted length-of-stay rate and page views on the company site by 65%.• Contributed product photography to a Silver Addy Award-winning B2B Brochure Design.