Ryan Dawson Email & Phone Number

Richmond, VA, US

Mclean, VA, US

• Owned strategy and execution for a geographically dispersed design team on both B2B SaaS and enterprise platforms. Structured a team culture of connection, and trust, encouraging people to take risks, navigate change.
• Reduced contribution time by 35%, removed the need for SME support channels initiating a design/dev toolkit
• Enabled associates, responsible for over 500 petabytes of company data
• Directed intuitive, and engaging user experiences that enabled 160+ business partnerships

Mclean, VA, US

• Led planning and delivery for a team of designers creating successful experiences for a 0-1 enterprise product.
• Founded a successful platform contribution process that enhanced efficiency and eliminated redundancies
• Reduced engineering time for contributing teams, successfully implementing a comprehensive design/code template system
• Enabled 20K+ enterprise customers in dozens of complex data workflows

Mclean, VA, US

• Supported and managed a small design team charged with fleshing out an enterprise marketplace for 100K+ data-centric assets.
• Increased 10K+ ownership confirmations from less than 50% to over 90% through iterative design and research
• Empowered 50+ dev/design teams by establishing an accessibility-first design system, praised for its usability and documentation

Mclean, VA, US

• Responsibilities Included design and development of impactful user experiences for banking and automotive finance products. The role then shifted to focus on designing and building out customer experiences for a small.
• Contributed to the successful SXSW launch of the company’s first B2B API platform by designing impactful user experiences, supported by user research.
• Designed scalable user experiences and front-end code for an associate-facing portal, initially hosting fewer than a dozen products and expanding to over 300.

Mclean, VA, US

• Responsibilities were designing and coding engaging and web accessible user experiences for products owned by various lines of business in the company.
• Improved real-time issue resolution for call agent interactions by prototyping a tool that mirrored customer experiences in the Capital One app.
• Delivered pixel-perfect UIs through strong partnerships with engineering teams and providing markup tweaks as needed.

Birmingham, AL, US

• Created high-impact UIs and client-specific content management systems from scratch to address individual business needs.
• Bolstered clients’ e-commerce goals through content management systems tailored to their business.

Fort Wayne, IN, US

• Reported to the Director of Marketing, responsibilities included designing marketing collateral, creating and maintaining customer-facing web content, and conducting product and event photography.
• Designed compelling graphics to support marketing strategies of the business and its dealers.
• Boosted length-of-stay rate and page views on the company site by 65%.
• Contributed product photography to a Silver Addy Award-winning B2B Brochure Design.