Ryan Chau Email & Phone Number

Los Angeles, CA, US

Los Angeles, CA, US

Dublin, IE

• Owned the Battle.net e-commerce project for Call of Duty: Black Ops 4 from start to finish after becoming the go-to developer for first-party integrations
• Proposed, designed, and implemented features that serve as fundamental building blocks for our player inventory service
• Collaborated with teammates to re-write our progression and rewards service to ensure it scales
• Measured the performance impact of changes to our services through data-driven load testing
• Managed the operations of large-scale distributed systems, including cluster build-out, service maintenance, and deployment orchestration
• Added tests and thorough documentation to ensure quality and maintainability of services

Dublin, IE

Dublin, IE

• Developed new features based on studio requirements and expanded the functionality of existing services, done in both C++ and Python (including authentication services, player inventory management, player statistics.
• Created automated unit and system tests to ensure the proper functionality of our software
• Wrote and exposed RESTful API interfaces for studios to easily access and manage information
• Collaborated with other developers to build larger, more complicated services
• Provided client-side API functions with meaningful documentation to ensure ease of use
• Performed testing, debugging, and support to resolve bug reports and issues raised

Vancouver, British Columbia, CA

• Gathered specification requirements, self-taught Python and Powershell, and displayed an exceptional ability to adapt in order to design, revise, and implement a program that automates account creation, resulting in a.
• Planned, coordinated, and executed a network upgrade for an entire floor to increase network throughput
• Worked with Active Directory, LDAP, MySQL, postgreSQL, FastIron Foundry switches, servers from various suppliers (Dell, Sun, etc.)
• Assisted users in Windows, Linux (CentOS), and Mac OS X environments, both remotely and in-person
• Managed time efficiently in order to respond to issues in a timely fashion while also finding time to work on separate projects
• Demonstrated excellent problem solving skills by using careful analysis to troubleshoot computer and network problems

• Demonstrated excellent organizational skills as well as strong attention to detail by coordinating large group activities while ensuring the safety of the campers
• Communicated effectively with peers, supervisors, and volunteers to ensure the smooth operations of the camp
• Used strong time management skills and good judgment to prioritize and complete tasks
• Able to handle stressful situations by applying problem-solving skills, such as resolving conflicts between campers
• Worked independently as well as in teams
• Taught a variety of material to campers ages 8 to 14 in a clear and patient manner, including how to use computer applications

• Demonstrated excellent organizational skills as well as strong attention to detail by coordinating large group activities while ensuring the safety of the campers
• Communicated effectively with peers, supervisors, and volunteers to ensure the smooth operations of the camp
• Used strong time management skills and good judgment to prioritize and complete tasks
• Able to handle stressful situations by applying problem-solving skills, such as resolving conflicts between campers
• Worked independently as well as in teams
• Providing performance reviews and verbal feedback for supervisors and volunteers

Joint Major In Business And Computing Science, Management Information Systems

Education record