Ryan Chew Email and Phone Number
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Throughout my career, I have always focused on successfully driving cross-functional strategic and operational initiatives through thoughtful planning, diligent analysis and seamless execution. My experience and skillset has lead me to work across multiple industries (e.g., banking, software, high tech, pharmaceuticals and heavy industry), in various functions (i.e., human resources, strategy, operations and finance) and across organizational levels (c-level down to plant floor workers). Specialties: Operations Strategy, Human Resource (HR) Operations, Workday Implementation, Strategic Planning, Process Management, Capacity Planning, Budget Forecasting, Operations Transformations, Lean Manufacturing, Data Center Operations, Quality Systems, Supplier Development, Change Management, Process Engineering, Decision Support, Capability Building and Project Management
Jpmorgan Chase & Co.
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Hr Service OperationsJpmorgan Chase & Co. Jul 2023 - PresentNew York, Ny, UsAs part of the merger of First Republic Bank and JP Morgan Chase, I led (and concluded) the program to provide HR services for ~6,000 transitioning colleagues to JP Morgan Chase by building the program from scratch, driving change management across stakeholders, and implementing a people-focused data-driven frameworko Built and scaled the strategic blueprint/roadmap, HR policies, and operational infrastructure to manage the integration of colleagues into JP Morgan and facilitate all people movement in and out of the firmo Led all change management and communications initiatives to align stakeholders, including HR partners, Legal advisors, and leaders, ensuring seamless integration and clear guidance on policies, processes and decisionso Implemented and managed data tracking and analytics to facilitate colleague movement and disposition, and driving data driven decision making through the transition process
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Vice President, Hr Shared Service OperationsFirst Republic Bank Jun 2020 - Jul 2023San Francisco, Ca, UsResponsible for HR Operations and Operational Excellence activities to utilize process, data, and technology to drive greater operational efficiency and transactional quality to better serve our colleagueso Leading the continued organizational development and day-to-day execution of four operational teams - Hiring, Employee Lifecycle, Contingent Workforce, and Immigration - with a focus on improving operational scalability, efficiency, and compliance. Restructured and almost doubled the size of the team to increase operational effectiveness improve organizational alignment and grow the responsibilities of the team.o Created an Operation Excellence & Experiences team to drive continuous process improvement initiatives across the broader organization to deep dive into end-to-end processes to improve the colleague experience for HR processes.o Drove strategic planning of and execution for change management, process redefinition, and functional testing for a successful Workday implementation. Also, led the formation of a cross-functional team of change agents across the organization to drive company-wide training, communication, and feedback. -
Finance And Business OperationsGusto Oct 2019 - Mar 2020San Francisco, California, UsEnabled Finance and Business Operations for the Engineering, Product, and Design teams at Gusto.o Managed spend and headcount budget process by working collaboratively with key stakeholders to establish spend targets, investigate trade-offs, establish guidance and policies, and develop alternative solutionso Drove strategic and operational planning though detailed market analyses to drive strategic and product focus and project prioritizationo Led a cross-functional team to redesign and automate vendor/spend approval and on-boarding processes -
Director, Business Planning And OperationsWorkday Oct 2012 - Jul 2019Pleasanton, California, UsDrove operational, Cloud infrastructure, and organizational growth through strategic planning, process development and improvement, and financial analysis o Built four functions (Decision & Financial Analysis, Capacity Planning, Demand Planning and Supply Chain Planning) from the ground upo Managed reporting cadences to senior leadership to report operational and financial health, progress of initiatives under development, and strategic projects in process to drive decision makingo Developed the organization’s first long-term budgeting and planning model for Cloud infrastructure; managed Capex and Opex budgets, which grew from $50M to $500M in 7 yearso Created and expanded the organization’s first private cloud and AWS capacity and demand planning models to drive informed decisions around operational strategies/initiatives, large-scale capital and opex purchases, and data center footprint expansionso Collaborated with stakeholders (Engineering, Product, Infrastructure, Sourcing, and Finance) to align on business/operational drivers and hardware requirements to ensure accurate and timely purchase, order, and fulfillment of infrastructure hardware, software, and data center space/powero Drove process engineering (development and continuous improvement) around various supply chain processes (e.g., infrastructure hardware order/fulfillment, server rack build/integration, and server reuse evaluation)o Created and drove strategic decision analyses, such as new data center evaluations, new project cost/benefit analyses, and hardware TCO modelsLed Sourcing and Procurement M&A Team to drive completion of the largest integration for the organization o Managed cross-functional team to integrate Sourcing and Procuring functions across the organizationo Developed processes to manage the on-boarding, termination, and migration of 600+ suppliers -
Sr. Manager, Business Planning And OperationsYahoo! Jun 2010 - Sep 2012Focus on driving high-impact strategic planning, cross-functional alignment, change management, and analysis to enable scaling, cost savings, and operational efficiencyo Managing a program to improve the launch, review and acceleration of major technology initiativeso Leading the implementation of a division-wide initiative to improve resource managemento Led projects driving the organization towards a more streamlined business planning rhythm o Led a program to improve the Capex forecasting tracking process and cadence across the organizationo Delivered analytical frameworks and tools to drive more informed and real time decision making around hardware lifecycle, procurement and inventory management
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Engagement ManagerMckinsey & Co Sep 2007 - Jun 2010UsManagement consultant in McKinsey & Company's Operations practice.Sample work:o Operations strategy development for a global diversified manufacturer of consumer and pharmaceutical goodso Operations strategy diagnostics and implementation for a large pharmaceutical companyo Quality strategy development for a leading consumer goods companyo Operations transformation of a global pharmaceutical companyo Global supplier management knowledge developmento Due diligence for a large private equity firmo Quality transformation of a consumer goods manufacturer -
InternRaytheon Jun 2006 - Dec 2006Arlington, Va, Us -
Manufacturing And Process EngineerFord Motor Company Jul 2000 - May 2005Dearborn, Michigan, UsFord Motor Companyo Ford College Graduateo Product Development Design Engineer - 2002/2003 Ford Mustango Manufacturing and Process Engineer - 2005 Ford Mustang, 2002/2003 Thunderbird Launch, Mazda B-Series/Ford Ranger Launch, 2008 Lincoln/Ford Large Car Launch o Manufacturing Project Manager - Production and Quality Optimizationo Production and Quality Control Supervisor - Wixom Assembly Plant, Ford Thunderbird -
Engineering InternUnited Airlines May 1998 - Aug 1998Chicago, Il, Us
Ryan Chew Skills
Ryan Chew Education Details
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Massachusetts Institute Of TechnologyManagement And Operations -
Massachusetts Institute Of TechnologyMechanical Engineering
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Carnegie Mellon UniversityMechanical Engineering
Frequently Asked Questions about Ryan Chew
What company does Ryan Chew work for?
Ryan Chew works for Jpmorgan Chase & Co.
What is Ryan Chew's role at the current company?
Ryan Chew's current role is Operations and Service Delivery Leader | McKinsey, Workday, Yahoo! Alum | MIT MBA.
What is Ryan Chew's email address?
Ryan Chew's email address is rc****@****lic.com
What is Ryan Chew's direct phone number?
Ryan Chew's direct phone number is +192595*****
What schools did Ryan Chew attend?
Ryan Chew attended Massachusetts Institute Of Technology, Massachusetts Institute Of Technology, Carnegie Mellon University.
What skills is Ryan Chew known for?
Ryan Chew has skills like Operations Management, Program Management, Product Development, Leadership, Cross Functional Team Leadership, Lean Manufacturing, Management Consulting, Data Analysis, Strategic Planning, Management, Project Management, Process Improvement.
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