– Directly supports executives at the director level down, providing strategic HR guidance and solutions to address organizational needs.–Collaborates with regional partners to support a global workforce, ensuring adherence to international labor laws and fostering a cohesive company culture.– Consults with management on international workforce strategies, delivering insights to optimize talent management and improve organizational effectiveness across regions.– Partners with management to identify and resolve workforce challenges, including talent acquisition, retention, and succession planning.– Develops and implements standardized processes and documentation to enhance HR operations and maintain organizational consistency.– Oversees reduction in force (RIF) and workforce realignment initiatives, aligning them with business goals, legal requirements, and effective communication to support organizational resilience and growth.– Acts as a trusted advisor to executives, offering expert guidance on complex HR matters and contributing to high-level decision-making.– Leads cross-functional teams to execute major HR projects, ensuring alignment with corporate strategy and achieving targeted outcomes.

Supporting over 6,000 employees in the Community Division including the Healthcare at Home, Mass General Brigham Medical Group, and ERAP (emergency medicine, radiology, anesthesiology and pathology)-Provides coaching to executives and line managers across the group on issues of employee relations, compensation, benefits, wage and hour, training, staffing, workforce planning/job re-leveling, performance management, and skill assessment.-Facilitates effective communication between management and staff by conducting regular presentations and training on HR policies, procedures, and initiatives, resulting in increased awareness and adherence across all levels of the organization.-Collaborates closely with MGB Compensation team to conduct thorough benchmarking and market analysis, ensuring alignment of compensation practices with industry standards and organizational objectives.-Leverages relationships with departmental stakeholders to optimize talent acquisition strategies, including participation in recruitment events and partnerships to attract top talent and meet business unit needs.-Responsible for conducting detailed investigations of complex employee relations issues and recommending solutions that are in alignment with the MGB's core values.-Supports managers with Reduction in Force actions including guidance with developing and writing business cases and supporting documentation, and conducting notification meetings.-Proactively monitors and analyzes HR metrics and trends to identify areas for improvement and drive data-informed decision-making, providing regular reports and recommendations to senior leadership for strategic planning purposes.

-Mentored and guided junior onboarding coordinators, providing training, support, and feedback to build their skills and expertise, while also serving as a role model for exemplary onboarding practices and professionalism within the team.-Conducted regular evaluations and feedback sessions with stakeholders and new hires to gather insights, identify pain points, and implement iterative improvements to the onboarding experience, enhancing overall effectiveness and satisfaction-Leveraged technology platforms such as HRIS (Human Resources Information Systems) and LMS (Learning Management Systems) to automate onboarding workflows, enhance efficiency, and maintain accurate records.-Spearheaded the development and implementation of comprehensive onboarding programs tailored to various job roles and levels within the organization, ensuring alignment with company goals, values, and culture.

-Acted as a primary point of contact for new hires, offering guidance, answering questions, and providing resources to facilitate a smooth transition into the organization.-Assisted in the development and maintenance of onboarding materials, including welcome packets, handbooks, and training guides, ensuring accuracy, relevance, and accessibility for new hires.-Stayed abreast of industry best practices and trends in onboarding and employee engagement, seeking opportunities for professional development and incorporating new ideas and strategies into the onboarding process.-Ensured compliance with legal and regulatory requirements throughout the onboarding process, including EEOC guidelines, background checks, and privacy regulations, maintaining accurate records and documentation to mitigate legal risks.-Managed high-volume onboarding workflows while maintaining meticulous records, tracking progress, and promptly resolving any issues or discrepancies to ensure a positive experience for new employees.-Collaborate with cross-functional teams, including HR, hiring managers, IT, and facilities, to streamline onboarding processes, optimize resource utilization, and enhance the overall onboarding experience for new hires.

-Oversaw the candidate pipeline from initial application to final offer stage, tracking progress, and ensuring timely communication and follow-up to keep candidates engaged and informed.-Coordinated interview schedules and logistics, liaising with hiring managers and candidates to schedule interviews, coordinate travel arrangements (if applicable), and provide necessary information and support throughout the process.-Orchestrated the onboarding process for a high volume of new hires, managing logistics, coordinating orientation sessions, and ensuring all required documentation and training were completed accurately and on time.-Collaborated with senior leadership to assess existing HRIS (UltiPro) functionalities and identify opportunities for optimization and automation to streamline onboarding processes and improve data accuracy and accessibility.-Led the redevelopment and implementation of automated workflows, customized reports, and communication templates within UltiPro HRIS, enhancing efficiency, visibility, and transparency throughout the onboarding lifecycle.-Provided training and support to HR and hiring managers on utilizing new features and functionalities within UltiPro HRIS, ensuring seamless integration and adoption across the organization.

-Led the design and implementation of a comprehensive field training program tailored to the specific needs and requirements of new employees, encompassing both theoretical knowledge and hands-on practical skills.-Collaborated with subject matter experts and department heads to identify key learning objectives, curriculum content, and assessment criteria, ensuring alignment with organizational goals and industry best practices.-Established standardized processes and procedures for field training delivery, including training materials development, scheduling, evaluation methodologies, and feedback mechanisms to ensure consistency and effectiveness across training sessions.-Oversaw a team of 40 field training officers (FTOs), providing leadership, guidance, and support to ensure the delivery of high-quality training experiences for new employees.-Conducted regular performance evaluations and provided constructive feedback to FTOs, identifying areas for improvement and implementing professional development initiatives to enhance training effectiveness and instructor competencies.-Facilitated mentorship opportunities and career advancement pathways for FTOs, providing coaching and resources to support their professional growth and progression within the organization.-Led investigations into allegations of employee misconduct, harassment, or policy violations, conducting interviews, gathering evidence, and analyzing relevant documentation to ascertain facts and determine appropriate actions.-Prepared detailed investigative reports outlining findings, conclusions, and recommendations for management review and decision-making, ensuring accuracy, objectivity, and compliance with legal and regulatory requirements.

Cataldo Ambulance Service, Inc., has continually distinguished itself as a leader in providing routine and emergency medical services. As the needs of the community and patients change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone we serve. Cataldo Ambulance Service deploys Over 200 late model custom designed ambulances packed with the latest healthcare technology. We also staff an Incident Support and Fire Rehab Unit capable of remote communications, and a fully equipped Mass Casualty Incident Support Unit!