Design and layout of marketing materials for REA realtors of the Knoxville area currentlyconsisting of over 900 agents. Provided customer support by tailoring custom marketing needs to theagent and guided them through the process of selecting the various avenues of advertising viadigital and print collateral. Maintained jobs by formulating quotes, and designing and proofing theartwork with an agent. Managed the production process by way of sending and receiving printcollateral to and from vendors or by printing in-house. Managed the digital process bycoordinating and scheduling online advertising through email blasts while maintaining thecontact lists and areas of marketing based on an agent's listing area or specific needs.Formulated mailing lists for agents. Managed post-production materials by implementing in-houseprinting of mailing lists onto printed materials and processing them for mailing whileadhering to the U.S. Post Office regulations for Bulk-Rate and/or First Class mail. Ensuredcompletion of jobs in a timely manner by corresponding with agents throughout the process andby delivering the marketing materials to the Post Office Business Class Mail Center as well asother offices in compliance with timelines. Maintained brand guidelines for Realty ExecutivesAssociates and KAARMLS - Knoxville Area Association of Realtors.

Design and layout of custom apparel, promotional products, trade show displays, outdoorsignage and web content for a broad range of clients including national companies such asMellow Mushroom, Boston Whaler, Mercury Marine, and McAlister’s Deli, as well as localcustomers ranging from academic institutions, small businesses, athletic organizations, andprivate individuals. Provided personalized customer service through one-on-one meetings andongoing contact with clients throughout the design process, which involved revising andenhancing designs to fulfill customers’ desired results. Maintained brand guidelines for localclients, academic institutions, and national companies and adhered to copyright laws. Positionalso involved working closely with sales, purchasing, production, and shipping departments toensure the final product was completed on or before the established deadline.

Responsible for the design of original artwork on apparel consisting of: custom screen printing, embroidery and promotional items. Provide customer service by corresponding with clients regarding artwork proofs, revisions and approvals. Maintaining pre-press time lines set forth in work orders by coordinating with clientsdirectly as well as onsite customer service reps, sales personnel and theproduction department. Extensive knowledge of color separation using Photoshopand Illustrator software. Maintain quality control by monitoring initial press runs after pre-press and color separations are finalized ensuring artwork is true and ink colors are accurate. Proficient at vector imaging, using Illustrator, for the embroiderydesigns that become digitized for all onsite sewing machines.

Responsible for the design of print material including logos, brochures, posters, fliers, newsletters and banners for all departments on campus as well as groupsand organizations associated with the university. Provide customer service by quoting and formulating work orders for in-house printing and for off-site vendors.Coordinate jobs from proof to completion under tight deadlines.

Layout and design using Illustrator and Photoshop. Composition of speculative advertising for South Central Area and AT&T telephone directories. Multiple task oriented, assisting other departments in maintaining work flow and helping to meet deadlines. Trained and mentored new employees. Cross trained fellow employees on various internal software programs.

Copy writing, layout and design using PageMaker and Photoshop. Maintained post printedmaterial by collating, folding and binding various jobs. Established client relations bygenerating accounts, quoting and developing sales via telephone and walk-in customers.