I work with small and medium-sized businesses and committed entrepreneurs to achieve and surpass their business and career goals in a sustainable and scalable fashion.

Superior’s Planning Commission evaluates land use and development proposals and makes recommendations to the Town Board. The Planning Commission schedules meetings twice a month to consider development proposals in relation to Town Code provisions, the Comprehensive Plan, and other governing documents like planned developments. The Planning Commission consists of nine members whom are appointed by the Town Board and serve staggered 4-year terms. In addition to development review, the Planning Commission also works on other planning-related efforts, such as subarea studies and policy and code updates, as established via the Planning Commission's Annual Work Plan which is adopted in collaboration with Superior’s Town Board.

I developed and directed the “Sell It Like Serhant” PRO Programs as well as pioneered the brand's strategy and performance products, content and thought leadership. I was responsible for ensuring consistent success, results and outcomes for over 700 clients.- Built and managed a team of 14 coaches, strategists, and performance specialists serving over 700 clients while also overseeing the recruitment process for new partners- Oversaw the delivery of more than 650 client strategy plans and more than 2,500 client strategy and coaching sessions- Improved year-over-year client retention for “Sell It Like Serhant” PRO programs by more than 460% and maintained revenue and enrollment levels above projections and forecasts and maintained high customer satisfaction and NPS scores across all products- Developed new systems and platforms for delivering and tracking program deliverables, forecasts, and client engagements while maintaining quality and consistency across all practitioners and managed program administration including, but not limited to, billing, contracting, scheduling, and attendance tracking systems- Established editorial direction and production of more than 300 hours of live client programming with my team presenting up to 11 unique training workshops per month

- Managed and innovated the 4 coaching program tiers, with over 165 coaches and over 5,000 clients, by formalizing and improving shared program approaches, editorials, and coach enablement practices to increase quality and consistency- Enhanced overall program value by improving editorial direction and programming quality through new programming series and value adds- Adapted to changing markets and client needs and innovated client programming and coach enablement and materials

- Established, developed, and managed the Production, Customer Service, Portal Operations, and Brand Management teams as part of the Operations Department- Implemented new company-wide information systems, best practices, and service and program solutions, including API-integrated communication systems, and Customer Relationship Management and Project Management Systems. - Managed my own portfolio of potential and existing House Accounts with responsibilities including: Demand planning and forecasting, RFP responses and bidding, client discovery, on-boarding and resource allocation, as well as sales enablement and overall business strategy and planning.

- Planned, organized, and managed event operations at Azusa Pacific University- Developed and maintained vendor and supplier relationships- Hired, trained, and managed 26 member team of Servers, Banquet Captains, and Interns- Developed and maintained relationships on-premise and off-premised customers and clients- Coordinated event activities and daily operations- Controlled and purchased inventory and supplies for department and events- Develop training systems and procedures that insure lasting efficiency and effectiveness in department - Coordinated activities between the Banquet department and other university departments and sub departments

- Supervised events, oversaw both student employees and student leads, and performed administrative duties, as well as any other tasks given to me by supervisors.

- Created marketing projects and assigned client service teams per clients requests- Developed marketing projects based on annual marketing plans and budgets- Tracked long term print and media contracts- Executed website edits per clients requests- Processed Purchase orders and proposals- Checked quality on print and web projects

- Served as Executive Staff and oversaw the Events Team and Marketing Team.- Developed events and event marketing schedule for academic year- Planned and executed events for the School of Business and as requested by Dean- Managed events team as well as other sub teams- Communicated closely with VP of Marketing, Chief of Staff, and President- Coordinated over 30 events for the School of Business as part of SBA during the 2011-2012 academic year