Ryan Cockerham Email & Phone Number

Branson, MO

• Designed and executed creative marketing, sales and production projects for tourist attractions and resorts
• Counseled business owners, sales and marketing department, performance and production staff in reaching new heights in innovation, technology, entertainment and artistic development
• Spearheaded social media marketing and coordination for online communications programs, internal and external
• Advised and implemented community outreach programs and strategic communication online, T.V. and radio
• Functioned as personal liaison to the Chief Operating Officer for matters concerning project activities

St. Louis, MO

• Ensured client retention and growth for premier online fantasy sports contests while exercising adept customer service skills
• Assisted customers and potential players with navigating and troubleshooting web-oriented games system
• Addressed and solved issues with web interface, statistics, billing and design
• Functioned as administrative and clerical support for daily operations and innovations within the company

St. Louis, MO

• Conceptualized and developed media marketing tools for the university's new Health Professions building
• Collaborated with marketing department for the promotion of the university's new MBA program at Scott Air Force Base
• Consulted with Walker Scottish Rite Language Clinic leadership in preparation for the merger with Maryville University

St. Louis, MO

• Interfaced with technical team for the replacement of WFA computer equipment across 800+ offices in the United States
• Directed conference bridge-line as lead verbal coordinator encompassing all technicians and client representatives
• Coordinated with and supervised hundreds of technicians, remotely via phone, e-mail, instant messaging, and intranet
• Produced and analyzed weekly reports to ensure technical and ethical efficiency, while garnering client approval/feedback