Ryan Cockerham Email & Phone Number

Branson, Mo

• Designed and executed creative marketing, sales and production projects for tourist attractions and resorts• Counseled business owners, sales and marketing department, performance and production staff in reaching new heights in innovation, technology, entertainment and artistic development• Spearheaded social media marketing and coordination for online communications programs, internal and external • Advised and implemented community outreach programs and strategic communication online, T.V. and radio• Functioned as personal liaison to the Chief Operating Officer for matters concerning project activities

St. Louis, Mo

• Ensured client retention and growth for premier online fantasy sports contests while exercising adept customer service skills• Assisted customers and potential players with navigating and troubleshooting web-oriented games system• Addressed and solved issues with web interface, statistics, billing and design• Functioned as administrative and clerical support for daily operations and innovations within the company

St. Louis, Mo

• Conceptualized and developed media marketing tools for the university's new Health Professions building • Collaborated with marketing department for the promotion of the university's new MBA program at Scott Air Force Base• Consulted with Walker Scottish Rite Language Clinic leadership in preparation for the merger with Maryville University

St. Louis, Mo

• Interfaced with technical team for the replacement of WFA computer equipment across 800+ offices in the United States• Directed conference bridge-line as lead verbal coordinator encompassing all technicians and client representatives • Coordinated with and supervised hundreds of technicians, remotely via phone, e-mail, instant messaging, and intranet • Produced and analyzed weekly reports to ensure technical and ethical efficiency, while garnering client approval/feedback