Ryan Cole Email & Phone Number

Scottsdale, Az, Us

Tempe, Arizona, Us

Serve as leader in technical and operational aspects, including strategic direction of systems, processes, and proceduresResponsible for leading our Enterprise Resource Planning implementation to streamline business processes and meet business goalsResponsibilities include ownership of all aspects of ERP implementation and integration of product lifecycle management (PLM)Eliminated implementation obstacles through creative and adaptive approaches, ensure deployment readiness for each functional area, assess risks, develop mitigation plans, and communicate efficiently and professionally.Searched for and approved purchases of new equipment.Developed and led large-scale technology initiatives for long-term strategic plans and solutions.

Chief Operating Officer from 2016-2019Developed NEW Spa Franchise business from concept to multimillion-dollar national franchise system in under three years; positioned it for partnership with private equity group. Managed an executive team that included; Franchise Operations, Information Technology. Marketing, Sales and Training. Developed year over year unit finacials and company revenue growth, as well as audit compliance. - Captured Y1 revenue target in single quarter positioning company for maximum growth potential. - Facilitated early payback of initial $150k start-up capital and was instrumental in securing investor partnerships. - Successful leadership with private equity partnership $5 million evaluation. - Over $4.3 million in revenues in the first 27 months. Chief Information Officer 2016-2021Serve as leader in technical and operational aspects, including strategic direction of systems, processes, and procedures. Orchestrated the initial success and continued operations of a new franchise start-up with the creation of systems and tools that drive continuous operational improvement, through technology. Created business intelligence for sales, labor, profitability targets, competitive analysis, and operational insight to company shareholders. Shape teams that compete for high-quality, seamless, consistent delivery of success across all technology platforms. Optimize the customer experience through technology systems, analysis, and strategy. Maintain a strict budget while controlling labor, resource, and capital costs while supporting the locations. Analyze trends and competitive landscape to identify opportunities for new system. Supported efforts to identify an equity partner and rebrand to CLOVR Life Spa in early 2019, including review of prospective venture capitalists, defining roles / responsibilities, legal review, due diligence, preparation of investment agreements, NDAs, buyout clauses, change management and incorporation documents.

Scottsdale, Arizona, Us

The Leonesio Group Franchise Consulting consists of our experienced team with franchising legend, John Leonesio, at the helm. We have proven large scale results which sets us apart from other franchise consulting companies. • Evaluated new franchise businesses and development strategies and prepared alternative business model approaches to goal achievement. • Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas. • Led operational team in development, rollout and management of new product lines. • Used market insights to capitalize on key business opportunities for new advantageous partnerships.

Scottsdale, Arizona, Us

Supported franchise technology and IT expertise for the opening of new locations for the owners of a nationwide youth athletics training centers.Devised an IT strategy that supported business growth and changing organizational needs. Established and manage the Company’s low-cost IT budget while evaluate emerging technologies and educate operations department on the advantages in applying new technologies. Lead the implementation of an ERP, training, continued education system for new store launch and compliance. Facilitated low-cost expense control of technology• Aid in identifying trends and opportunities for increased store profitability through metrics• Focused on security of credit card transactions by implanting full PCI security compliance at a low cost to franchisor.

Denver, Colorado, Us

Supported franchise technology and operations with tools, frameworks, and system solutions that advanced organizational objectives with aggressive growth plans. Growth included going from 9-100 open stores in 2 years.Designed and implemented technology strategies for a new franchise fast growing concept to drive sales, staff development, and operational efficiency through technology. Lead the creation and implementation of a franchisor-based ERP system for new store launch and compliance. Maintained expense control during rapid growth to allow for high profitability to the shareholders. Maximized revenue opportunity with robust technology strategies that supported successful automation / integration of platforms and consolidation of data. • Facilitated the growth of the company from 9 to 100+ locations, including 500 licenses sold, in 2 years• Designed an online reporting portal to create customized reporting to aid in identifying trends and opportunities for increased store profitability• Focused on security of credit card transactions by implanting full PCI security compliance at a low cost to franchisor.• Collaborated with owners and internal stakeholders to build a successful franchise system• Grew franchise revenue to nearly $50M in 2016 and expanded total member base to 55,000+

Responsible for oversight of day to day operations of the IT systems. Managed supporting locations across the country 24/7 via ticketing system, phone queues and on call rotations. Collaborated with multiple internal and external business units to ensure successful delivery of projects to the field and corporate office. Spearheaded software development and architecture of POS software. Responsible for creating training material and presenting to our franchisees and managers in monthly in house training sessions. Responsible for approval, documentation and upkeep of IT policies and service portfolio.Also co-founded and developed Massage Envy's supply chain sister company, Massage Envy Elements in Phoenix Arizona. Managed the business as a whole from Operations to IT and grew the business to 13 million a year in gross sales, using out of the box marketing and understanding how the industry works.