Ryan Cole Email & Phone Number

Scottsdale, AZ, US

Tempe, Arizona, US

Serve as leader in technical and operational aspects, including strategic direction of systems, processes, and proceduresResponsible for leading our Enterprise Resource Planning implementation to streamline business processes and meet business goalsResponsibilities include ownership of all aspects of ERP implementation and integration of product lifecycle.

Chief Operating Officer from 2016-2019Developed NEW Spa Franchise business from concept to multimillion-dollar national franchise system in under three years; positioned it for partnership with private equity group. Managed an executive team that included; Franchise Operations, Information Technology. Marketing, Sales and Training. Developed year over year.

Scottsdale, Arizona, US

• The Leonesio Group Franchise Consulting consists of our experienced team with franchising legend, John Leonesio, at the helm. We have proven large scale results which sets us apart from other franchise consulting.
• Evaluated new franchise businesses and development strategies and prepared alternative business model approaches to goal achievement.
• Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
• Led operational team in development, rollout and management of new product lines.
• Used market insights to capitalize on key business opportunities for new advantageous partnerships.

Scottsdale, Arizona, US

• Supported franchise technology and IT expertise for the opening of new locations for the owners of a nationwide youth athletics training centers.Devised an IT strategy that supported business growth and changing.
• Aid in identifying trends and opportunities for increased store profitability through metrics
• Focused on security of credit card transactions by implanting full PCI security compliance at a low cost to franchisor.

Denver, Colorado, US

• Supported franchise technology and operations with tools, frameworks, and system solutions that advanced organizational objectives with aggressive growth plans. Growth included going from 9-100 open stores in 2.
• Facilitated the growth of the company from 9 to 100+ locations, including 500 licenses sold, in 2 years
• Designed an online reporting portal to create customized reporting to aid in identifying trends and opportunities for increased store profitability
• Focused on security of credit card transactions by implanting full PCI security compliance at a low cost to franchisor.
• Collaborated with owners and internal stakeholders to build a successful franchise system
• Grew franchise revenue to nearly $50M in 2016 and expanded total member base to 55,000+

Responsible for oversight of day to day operations of the IT systems. Managed supporting locations across the country 24/7 via ticketing system, phone queues and on call rotations. Collaborated with multiple internal and external business units to ensure successful delivery of projects to the field and corporate office. Spearheaded software development and.