Ryan Heath Email & Phone Number

San Luis Obispo, California, United States

- Spearheaded an eco-friendly wellness optimization center, focusing on guilt-free preventive self-care and efficiency improvement through diversified therapeutic approaches.- Implemented regular use of varied wellness techniques such as massage, cryotherapy, photobiomodulation, and Normatec compression to foster a holistic wellness environment.- Enhanced business sustainability by becoming a Certified B Corp and contributing 1% of profit to environmental causes, demonstrating corporate social responsibility. - Fostered community relationship by volunteering in various local entities, serving in leadership roles, and actively sponsoring local athletics, enhancing corporate image and local connection.

San Luis Obispo, California, United States

- Spearheaded prepared food team in a community-owned grocery store, focusing on profitability and operational efficiency.- Established COGs and SOPs, recruited skilled individuals, fostering a positive and innovative work culture.- Boosted profitability by formulating effective strategies and implementing standard operating procedures in a key department.- Achieved sustained success, trained cost-effective long-term replacements, paving the way for new challenges.

Arvada, Colorado, United States

- Oversaw the full-cycle recruitment process at a leading mid-sized catering establishment, managing hiring, onboarding, and training.- Implemented strategic staffing initiatives for front-of-house positions, ensuring operational efficiency.- Enhanced retention rates through effective training programs, fostering a positive work environment.- Facilitated transitions, contributing to the company's reputation as the best mid-sized catering business in the country.

San Luis Obispo, California

- Spearheaded a successful restaurant opening and expansion featuring modern decor and farm-to-table dining concept.- Excellently performed day-to-day tasks including taking orders, providing exceptional customer service, and maintaining high standards of cleanliness.- Achieved customer satisfaction by promptly addressing their needs and ensuring a well-managed dining experience.- Left prior to the restaurant's closing, demonstrating adaptability and commitment by transferring to a more demanding location.

San Luis Obispo, Ca

- Provided exceptional customer service in a bustling, upscale Italian restaurant setting, handling high-volume orders and managing clientele expectations.- Ensured successful dining experiences by attentively taking orders, serving meals, and addressing customer inquiries promptly and professionally.- Boosted restaurant reputation through consistent delivery of impeccable service, contributing to customer retention and positive word-of-mouth referrals.- Acquired extensive knowledge on food, wine, and sustainability practices, enhancing the dining experience and fostering a culture of informed choices amongst clientele.

San Luis Obispo, Ca

- Served in a full-service business law firm, managing intricate tasks from incorporation to corporate defense, alongside handling HR, civil litigation, and estate planning.- Executed daily responsibilities with precision, aiding in trademarking, copyrighting, and workplace investigations, ensuring smooth operation of the firm.- Enhanced firm efficiency by completing an online Paralegal program from UC Santa Cruz, taking on more complex roles and responsibilities.- Prioritized time management effectively, balancing firm duties and additional shifts at Palazzo Giuseppe's, fostering multitasking skills.

Morro Bay, California, United States

- Oversaw diverse responsibilities in a bustling resort, balancing roles from serving and bartending to banquet coordination and interim food & beverage management.- Expertly maintained high service standards, juggling roles and ensuring seamless operation in a high-demand environment.- Boosted customer satisfaction by providing top-notch food and beverage service, leading to increased return visits and positive reviews.- Skillfully coordinated banquet services, resulting in successful and memorable events for guests.

United States

- Managed day-to-day operations for an international touring musical act, ensuring smooth logistics and representation in diverse environments.- Facilitated inventory control, sales, and technical aspects, driving efficiency in fast-paced, dynamic settings.- Enhanced artists' interactions with promoters and diverse personalities, improving relationship building and communication.- Diversified skillset by undertaking additional projects in landscaping and carpentry, demonstrating adaptability and resourcefulness.

South Lake Tahoe, California, United States

- Provided exceptional service in an upscale dining environment, balancing multiple responsibilities to ensure consistent, top-tier customer experience.- Mastered multitasking, diligently completing side work while maintaining high service standards and team coordination.- Enhanced customer satisfaction by adhering to service protocols, leading to repeat clientele and positive reviews.- Leveraged work-life balance skills, leading to increased productivity and efficiency, ultimately contributing to a successful stint at the establishment.

San Francisco, California, United States

Oversaw day-to-day front of house responsibilities. Gained proficiency in credit card + booking softwares associated with Aloha, Micros and Open Table. Also, contributed to a varied seating and hour structure that led to the best net revenue-producing years in the restaurant's history. Year over year growth went from 20% in the first year to 25% in the second, before leaving to pursue opportunities in South Lake Tahoe, CA. Other than my wife, Natasha, Owner Joe Betz is the most successful business person I have ever worked alongside. The hospitality + culture lessons that I learned from HoPR have stuck with me everyday since leaving.

Bachelor Of Arts, Journalism

Activities and Societies: National Broadcast Society, Duck U + Oregon Daily EmeraldDuring this time, the University of Oregon's School.

Certificate Of Completion, Paralegal

High School Diploma, General Studies

Activities: Newspaper, Concert Band, Jazz Band and Football