Ryan Contompasis Email & Phone Number

Greater New York City Area

Englewood Cliffs, NJ

• Created, inventory, monitor, and maintain MSP and client infrastructures and supporting applications. This includes full software deployments for our clients, full software and hardware monitoring for all network.
• Design, implement and maintain multiple security services. This includes Webroot Anti-virus, OpenDNS web security and filtering, and Mimecast spam filtering for email. Investigate detected alerts and remediate.
• Test new software. This includes testing third party vendor software for firm or client use. Led the transition for our SNMP networking monitoring software to the Auvik SNMP monitoring product. Designed and executed.
• Maintain business continuity, data backup and disaster recovery plans, processes and procedures. Continuously evaluate, update and test BCP / DR and data backup framework to ensure recoverability, currency and.
• Provide onsite support and network discovery for newly acquired clients. Plan and execute the on-boarding process. Review and document full infrastructure configurations and hardware information, and identify.

Englewood Cliffs, NJ

Collaborated with team members to troubleshoot and fix everyday Information Technology issues for a number of clients that range in size. These clients can range from single users to international cooperation’s. The issues that clients can experience can range from basic desktop support level issues or full system administration and network level issues.