Ryan C. Email & Phone Number

Remote

As a member of our Developer Experience team I play a vital role in shaping a productive and efficient engineering organization. Through workshops, feedback, code review, and one-to-one conversations, I gain insights into the challenges that our engineering teams face. This knowledge empowers me, and the Developer Experience team as a whole, to offer targeted support to promote a productive and sustainable culture across our engineering organization. Through my focus on the Developer Apprenticeship Program, I foster new talent growth by providing an internal pathway into core engineering roles, offering clear career paths and facilitating transitions to full-time engineering positions, enabling apprentices to have long-term success in new roles.* Led Code Review Workshops across Automattic, involving 180+ participants and 45 workshops to help engineers refine their review processes, ultimately improving the quality and reliability of shipped code.* Introduced Learning Hours, an initiative that promotes intentional learning with peer accountability. This has been adopted by other teams and fosters an environment where engineers dedicate time for upskilling and professional development.* Spearheaded Engineer Onboarding alongside stakeholders, establishing a structured, efficient onboarding experience that helps new engineers integrate into their teams quickly and productively.* Developed Universal Onboarding Surveys, consolidating multiple onboarding processes to ensure consistency while maintaining flexibility for individual divisions.* Built cross-team collaboration through initiatives that foster learning and shared expertise, helping teams across the company share insights, build new skills, and improve overall morale.* Directly contributed to Automattic’s mission of delivering a more accessible, reliable web by equipping engineers with the skills and processes necessary to ship consistently high-quality code.

As an Experience Specialist, I focus on supporting new hires, providing guidance and feedback to ensure a positive onboarding experience. In collaboration with departmental stakeholders, I helped develop comprehensive onboarding materials tailored to the needs of our new hires, setting them up for success within their teams and the company as a whole.My experience in this position has allowed me to refine my ability to recognize potential in new hires, establish meaningful connections, and contribute to building a diverse, high-performing team. By guiding candidates through the onboarding process and ensuring a smooth experience, I played a pivotal role in fostering a strong and successful workforce.

Remote

As a Technical Support Engineer, I was dedicated to ensuring customer satisfaction for users of Jetpack, WordPress.com, and other Automattic products. My daily tasks involved engaging in customer interactions, offering technical support, and resolving product-related issues promptly. I collaborated closely with product teams, conducted comprehensive testing of product releases, and actively reported, triaged, and resolved bugs to enhance product stability and performance.Leveraging my experience, I developed and refined internal tools to optimize the efficiency and effectiveness of our customer support services. This allowed us to provide seamless support for our customers and contribute to making our products the best they could be for our users.

Remote

As a Team Lead, I led a remote team consisting of eight to eighteen members, ensuring seamless collaboration and scaling our team in alignment with our growing product and business needs. My leadership role provided me with the opportunity to develop a diverse skill set, including coaching, mentoring, shared goal setting, and effective communication.I took great pleasure in working closely with my teammates, fostering a supportive environment that encouraged their growth and development in parallel with the company's expansion. This experience has shaped me into a versatile leader, adept at navigating the complexities of team dynamics and driving success in a rapidly evolving landscape of work.

Greater Los Angeles Area

As a Freelance Web Developer, I collaborated closely with design studios to create innovative and engaging websites for clients. My primary focus involved transforming Photoshop and Illustrator designs into dynamic, WordPress-based websites. This experience not only allowed me to hone my existing technical skills but also developed a strong understanding of client and project management, cost estimation, billing, and self-management. By consistently delivering high-quality web development services, I strived to exceed client expectations and contributed to the success of their online presence.

Burbank, Ca

As the Web Department Director at MPH Entertainment, my main responsibility involved overseeing the web department's team and projects for all websites associated with the company's existing and new projects and TV shows. My specific duties included website development, managing and expanding existing websites, handling high volumes of traffic, and researching and planning new ideas for revenue generation and website feature enhancements. By effectively leading the web department, I contributed to the successful online presence of MPH Entertainment's diverse projects and ensured a positive user experience for our audience.

Ontario, California

In my role as the Lead Front End Developer, I was responsible for creating and enhancing websites while ensuring optimal user experience. My duties included developing new websites, maintaining and updating existing websites, and integrating Content Management Systems like WordPress and Joomla/Virtuemart into web projects. By focusing on efficient coding practices and delivering high-quality front-end solutions, I played a crucial role in the successful deployment and management of various online projects.

Southwick, Ma

As the Lead Web Developer at a small creative studio, my primary duties involved the development of numerous websites for a diverse local client base. This responsibility extended from initial client meetings to the launch and ongoing maintenance of completed projects. In addition to web development, I managed the administration of domain registrations, hosting, and email setup. Furthermore, I played a pivotal role in troubleshooting and debugging both our own and our clients' web properties, ensuring smooth and uninterrupted online experiences.