As an accomplished IT professional with an Associate's degree in Information Technology from Southern New Hampshire University, where I graduated with a GPA of 3.90, I specialize in software installation, system administration, and IT support. Currently, I provide critical IT support for casino operations at Aries Technology, LLC, managing service requests, coordinating repairs, and maintaining system accuracy.With a strong background in customer service and sales from my tenure at Lowe's, I bring a unique blend of technical expertise and interpersonal skills. My proficiency spans Java, Python, cloud platforms (Azure, AWS), and security management, underscoring my ability to enhance IT operations and deliver high-quality support.I am passionate about leveraging my skills to solve complex technology challenges and drive organizational success.