Lead Technical Writer
CurrentDevelop and review UI text and UX content design elements to assist users at the moment of need. Create, edit, and compile comprehensive release notes. Provide leadership to writers in creating and checking in various types of help content. Create written and visual technical documentation for multiple aspects of the Salesforce Marketing Cloud software-as-a-service product, including Trailhead modules, 3rd-party integrations, server-side JavaScript, AMPscript, and API documentation. Consult with product managers, developers, and other stakeholders on best methods of presentation for documentation. Develop and publish online-based documentation for both internal and public-facing material. Manage teams deployment of documentation.