Tabcorp engaged me in an extensive demerger program. The program was put on pause in June 2023; I was brought back into the program in September (after a pause) as a Technical BA/PM back onto Building Management Services and IP TV separation Projects due to my background and knowledge.Projects:• Separate server infrastructure and applications for Access Control, CCTV and Locker systems across TLC and Tabcorp utilised for building and access security management on prem / virtual… Show more Tabcorp engaged me in an extensive demerger program. The program was put on pause in June 2023; I was brought back into the program in September (after a pause) as a Technical BA/PM back onto Building Management Services and IP TV separation Projects due to my background and knowledge.Projects:• Separate server infrastructure and applications for Access Control, CCTV and Locker systems across TLC and Tabcorp utilised for building and access security management on prem / virtual servers across Corporate and Satellite sites.• Separate the infrastructure and application that operates the Master Antenna TV system (MATV) that enables Foxtel, Freeview, Company Messaging and Dashboarding across selected sites. Show less

Engaged by Tabcorp on an extensive demerger program, which will effectively see the organization split into two business entities, Tabcorp and The Lottery Corporation (TLC). The Tabcorp business functions to demerge into Wagering, Media and Gaming Services, and The Lottery Corporation business functions to demerge into the Lotteries and Keno Services. The Corporate Sites Infrastructure project was tasked with completing Infrastructure Technology works, resulting from the physical and logical… Show more Engaged by Tabcorp on an extensive demerger program, which will effectively see the organization split into two business entities, Tabcorp and The Lottery Corporation (TLC). The Tabcorp business functions to demerge into Wagering, Media and Gaming Services, and The Lottery Corporation business functions to demerge into the Lotteries and Keno Services. The Corporate Sites Infrastructure project was tasked with completing Infrastructure Technology works, resulting from the physical and logical separation of Property works across Corporate Sites (Melbourne, Brisbane and Sydney) and five satellite sites to support each business's needs and allow the demerger to take effect.Project:• Separate infrastructure (Layer 3 Network / Switches, Licensing / Support, Firewall Rules and Routing) for services that consume the LAN Network across Corporate and Satellite sites. • Separate infrastructure (Wireless Controllers, WAPs, Licensing / Support, Firewall Rules and Routing) for Aruba ClearPass and Cisco ISE management tools to support a new TLC and Tabcorp Wireless Network (W-LAN) across Corporate and Satellite sites. • Separate server infrastructure and applications for Access Control, CCTV and Locker systems across TLC and Tabcorp utilised for building and access security management on prem / virtual across Corporate and Satellite sites.• Separate the infrastructure and application that operates the Master Antenna TV system (MATV) that enables Foxtel, Freeview, Company Messaging and Dashboarding across selected sites.• Enable corporate network separation for critical business functions as part of floors for regulated Wagering equipment, Keno equipment and other key business functions. Show less

Engaged by Softsource as an ICT systems integrator that provides specialist Technology Solutions, Professional Services, Technical expertise and Data Centre Services to the SMB, Government and Enterprise markets to carry out various initiatives. Projects:• Relocations of client’s server infrastructure to our managed Data Centre using the latest in virtual replication technology along with delivering upgrades to Microsoft Azure cloud solutions.• SharePoint Upgrade and migration… Show more Engaged by Softsource as an ICT systems integrator that provides specialist Technology Solutions, Professional Services, Technical expertise and Data Centre Services to the SMB, Government and Enterprise markets to carry out various initiatives. Projects:• Relocations of client’s server infrastructure to our managed Data Centre using the latest in virtual replication technology along with delivering upgrades to Microsoft Azure cloud solutions.• SharePoint Upgrade and migration to SharePoint Online• Windows 10 implementations.• Office 365 implementations.o Workspace relocation project implementing Network, End User Computing, AV and telephony into a new building for a client with 200 plus users across 4 different locations.• Microsoft SharePoint, OneDrive and Teams implementations and migrations. • Other business initiatives delivered successfully: Network as a Service, Managed WAN / LAN networks, Server builds, Desktop build and rollouts, Back up and DR solutions, client network security review and on-boarding clients into our managed services. Show less

Engaged by Voco Ltd to centralize IT support functions for Fletchers Building by insourcing services provided by a Management Service Provider. The initiative completed within tight timeframes, cost, and scope. Budget responsibility 990k. A significant range of benefits realized by Fletchers Building include: • An additional 18 IT engineers insourced to manage operational services from the Management Service Provider. • Service Desk, End User Compute, Networks, and Core… Show more Engaged by Voco Ltd to centralize IT support functions for Fletchers Building by insourcing services provided by a Management Service Provider. The initiative completed within tight timeframes, cost, and scope. Budget responsibility 990k. A significant range of benefits realized by Fletchers Building include: • An additional 18 IT engineers insourced to manage operational services from the Management Service Provider. • Service Desk, End User Compute, Networks, and Core Infrastructure support services brought in-house improving consistency and efficiency of IT service delivery to the business.• A net annual OPEX cost reduction of $2mil plus. • Increased ability to respond to business demand.• IT Infrastructure and tools consolidation, removing complexity.• Reduction in software license costs through the consolidation of multiple instances. Show less

Ran a Digital Programme of work to deliver simple, streamline and relevant customer experience, transforming how customers engage with Kiwi Rail.Successfully rolled out a SIP Transformation Project. Replaced ISDN with SIP technology across 70 KiwiRail sites. Managed from initiation to close out. Delivered in scope, time and cost. Key benefits cost saving and disaster recovery. Engaged to deliver a rescue project. Delivered a Business Intelligence Remediation Project… Show more Ran a Digital Programme of work to deliver simple, streamline and relevant customer experience, transforming how customers engage with Kiwi Rail.Successfully rolled out a SIP Transformation Project. Replaced ISDN with SIP technology across 70 KiwiRail sites. Managed from initiation to close out. Delivered in scope, time and cost. Key benefits cost saving and disaster recovery. Engaged to deliver a rescue project. Delivered a Business Intelligence Remediation Project, separated the existing environment on to 3 new environments upgrading SAP Business Objects and Data Services software on each environment. Managed from initiation to close out. Outcome and benefits increased Productivity for the business enabling them to gather key data and produce reports for Freight and other key KiwiRail customers. Show less

Engaged to work at IBM on a rescue program of work to deliver IaaS offerings for Government and Commercial Clouds. Successfully delivered platform and infrastructure including Network, Compute, Storage and Backup as a Service. Outcome and benefits of the streams of work have enabled IBM capability to provide Cloud Offerings to clients increasing revenue and gaining security certification through KPMG and DIA. The only Service Provider to do so in the country. Delivered a Cloud… Show more Engaged to work at IBM on a rescue program of work to deliver IaaS offerings for Government and Commercial Clouds. Successfully delivered platform and infrastructure including Network, Compute, Storage and Backup as a Service. Outcome and benefits of the streams of work have enabled IBM capability to provide Cloud Offerings to clients increasing revenue and gaining security certification through KPMG and DIA. The only Service Provider to do so in the country. Delivered a Cloud Disaster Recovery project to enable DR across two different sites. Successfully moving the VM Management Tools environment failing over and failing back. Show less

Delivered a business change project implementing new IT infrastructure & technology into a new building (Downer Head Office) to fulfil IT needs of 600 business users. This included rolling out Network / LAN equipment, a new Communication room with 28 HP POE switches, new cabling structure to business / user devices, 43 Wi-Fi Access Points, 8 high speed printers, Audio Visual Equipment in over 30 meeting rooms with Room Booking Systems, 25 CCTV and People Counting Cameras & migration of VOIP… Show more Delivered a business change project implementing new IT infrastructure & technology into a new building (Downer Head Office) to fulfil IT needs of 600 business users. This included rolling out Network / LAN equipment, a new Communication room with 28 HP POE switches, new cabling structure to business / user devices, 43 Wi-Fi Access Points, 8 high speed printers, Audio Visual Equipment in over 30 meeting rooms with Room Booking Systems, 25 CCTV and People Counting Cameras & migration of VOIP Telephony. Budget responsibility 500k plus – delivered in budget, time, scope and quality. Managed from initiation to close a SharePoint upgrade initiative. Successfully upgrading test, development & production environments with new servers enhancing performance of key business applications & providing disaster recovery replacing SharePoint 2010 application with SharePoint 2013 migrating existing sites to the new intranet. Benefits included a new look and feel intranet with improved governance, high availability & better performance with Operational Cost savings of $12,500 per month. Budget responsibility 160k – delivered to budget, time, scope and cost. Other business initiatives have included: Moved a workforce management middleware application across to upgraded platform. Restructuring the infrastructure side of the business into JD Edwards, Replaced a legacy SAN with a new SAN for Kerrs Road Datacentre. Show less

Engaged by Pitney Bowes to conclude a large complex technology EPM Project undertaken to enable the organisation’s delivery of 2 large multimillion dollar Intellijet 20 Printer Systems installed on customer site at New Zealand Post (Auckland and Christchurch). This work included successfully delivering technologies enhancing the operability and cost effectiveness of New Zealand Post’s customer migration from Wellington. Benefits of these systems have enabled NZP to boost their customer… Show more Engaged by Pitney Bowes to conclude a large complex technology EPM Project undertaken to enable the organisation’s delivery of 2 large multimillion dollar Intellijet 20 Printer Systems installed on customer site at New Zealand Post (Auckland and Christchurch). This work included successfully delivering technologies enhancing the operability and cost effectiveness of New Zealand Post’s customer migration from Wellington. Benefits of these systems have enabled NZP to boost their customer productivity, reduce costs (labour, space and service), generate smart mail integrity solutions and attain predictable SLA performance through transactional print and mail house operations. Managed local and offshore (USA) Pitney Bowes teams, local and offshore (USA) Vendor teams and customer team through Build to Operations / Maintenance phase successfully closing out the Project. Show less

Directed and delivered a migration project moving a Payment system from a legacy platform to a high availability platform. Improving stability of legacy platform by decreasing traffic by 30% on the platform.Launched a multi-stream vendor project replacing a legacy credit approval application to reduce costs associated with bad debt and improve customer experience through faster application processing times. Delivered from design to launch working with a Senior Project Manager… Show more Directed and delivered a migration project moving a Payment system from a legacy platform to a high availability platform. Improving stability of legacy platform by decreasing traffic by 30% on the platform.Launched a multi-stream vendor project replacing a legacy credit approval application to reduce costs associated with bad debt and improve customer experience through faster application processing times. Delivered from design to launch working with a Senior Project Manager. Delivered a large scale complex BSS project with multiple releases over a 2 year period. Significantly re-engineered parts of the business (sales, provisioning, support and billing). Delivered from requirements to launch working with a Senior Project Manager. Show less

I successfully re-branded 'Lloyds TSB Registrars' to 'Equiniti Financial Services' due to a successful takeover bid from Equiniti. Working with a Senior Project Manager, services across 4 different business sites (London, Worthing, Birmingham and Edinburgh) were re-branded allowing a smooth transition when Equiniti Financial Services launched.

I managed a ‘forming team’ converting to a ‘high performing’ team of 10 to 20 members that placed trades over the telephone for ‘white label’ services. Utilising EQ and IQ I actively coached, mentored and managed performance of team members successfully meeting stakeholder expectations.