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Strategic operations leader in the information technology industry with global expertise in business strategy, operational management and leadership, product management and process engineering
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Co-Founder And OwnerBendt Distilling Co. May 2011 - PresentLewisville, Tx, Us -
Sr. Director, Workforce Strategy And People AnalyticsHewlett Packard Enterprise May 2015 - Sep 2016Houston, Texas, Us -
Director Of Workforce Planning And Business AnalyticsHewlett Packard Enterprise Apr 2013 - May 2015Houston, Texas, Us
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Global Workforce And Capacity Management LeaderHewlett Packard Enterprise Jul 2012 - Mar 2013Houston, Texas, UsLed the internal and external labor sourcing practice for Applications and Business Services business unitImplemented a new organizational strategy, structure, and priorities for fiscal year 2013
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Contingent Workforce Optimization Program LeaderHewlett Packard Enterprise Sep 2011 - Dec 2012Houston, Texas, UsDesigned and implemented a transformation program to optimize multi-billion annual labor expense resulting in 7.6% YoY savings Led profit improvement initiative workstream that exceeded savings target by 46% Created the strategy to establish a common global Resource Deployment practice
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Global Head Of Second Level SupportSiemens Enterprise Communications May 2011 - Sep 2011Munich, Bavaria, DeCreated and led worldwide service transformation program to evolve remote services from traditional multi-tier support to Knowledge Centered Support (KCS) organization -
Global Customer Support ManagerSiemens Enterprise Communications Jun 2007 - Jun 2011Munich, Bavaria, DeShaped the service support strategy for next generation unified communication solution (OpenScape) resulting in 32% higher remote fix ratesLed first and second level technical support teams through two years of corporate restructuring that transformed the company into an IT solutions and services businessExecuted project to create a new central European service desk operation that was fully integrated with US operations within 3 monthsGrew and enabled the support operations team 400% during the OpenScape product introduction phase for the North and South American markets
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Service Product ManagerSiemens Sep 2005 - May 2007Munich, DeEstablished new global support processes for strategic vendor products that resulted in centralized operations and reduced service costsManaged service support strategy, product introductions, and product serviceability for five core vendor products and the RG8700 gateway productCreated and led the Auto Immune System project that provided machine-to-machine self-healing services which confirmed autonomous automation capabilitiesServed on the Security Office board representing the global service community and customer interests in IT security issues across the product portfolio -
Field Support EngineerSiemens Aug 1999 - Sep 2005Munich, De
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SergeantUnited States Marine Corps May 1997 - Aug 2004Washington, Dc, UsHonor Graduate for the 4th Landing Support Battalion Corporal Leadership Course (2001) Decorations or Honors include: Non-Commissioned Officer of the Year (2003), Navy Achievement Medal, Select Reserve Medal (x2), National Defense MedalHonorably Discharged in 2004
Ryan Dehart Skills
Ryan Dehart Education Details
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Duke University - The Fuqua School Of BusinessBusiness Administration -
College Of CharlestonBusiness Administration
Frequently Asked Questions about Ryan Dehart
What company does Ryan Dehart work for?
Ryan Dehart works for Bendt Distilling Co.
What is Ryan Dehart's role at the current company?
Ryan Dehart's current role is Crafting World Class Texas Whiskey.
What is Ryan Dehart's email address?
Ryan Dehart's email address is ry****@****uke.edu
What is Ryan Dehart's direct phone number?
Ryan Dehart's direct phone number is +197221*****
What schools did Ryan Dehart attend?
Ryan Dehart attended Duke University - The Fuqua School Of Business, College Of Charleston.
What skills is Ryan Dehart known for?
Ryan Dehart has skills like Strategy, Product Management, Leadership, Business Strategy, Operations Management, Unified Communications, Management, Security, Program Management, Telecommunications, Managed Services, Vendor Management.
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