Ryan Dembeck Email & Phone Number

Greater Minneapolis-St. Paul Area

Lead the administration of the organization, including strategy, finance, HR, and technology.

Greater Minneapolis-St. Paul Area

Promoted internally to lead expanded team to deliver a frictionless human and digital On-Demand Employee Experience. Includes leading multiple programs and teams in the HR on-demand space: internal HR website (HR Portal), virtual chat (HR Virtual Assistant), and machine translations. Our aim is to answer HR questions in real-time. A member of the HR Services Leadership Team and Enabling Services leadership team.

Greater Minneapolis-St. Paul Area

Promoted internally to create and lead a new team to support the on demand resources available on our internal HR website HR Portal and HR Virtual Agent. Leading by influence our HR Employee Experience team and business partners to make HR easier by creating a world-class user experience for the journey of the employee from question to resolution. Focused on making production perfect, collecting and connecting dots for the employee experience, and telling the story of HR through data.=====================================• Strong program manager for established programs (HR Portal, employee experience) and developing programs (HR Virtual Assistant).• Excellent change and stakeholder management, recognized trusted partner for the On-Demand HR experience initiatives. Lead presenter and communicator for the HR Portal, HR Virtual Assistant, our future HR On-Demand at Medtronic and the early HR Innovation Garage initiatives.• Overseeing and directing the work of a team of experienced professionals, contingents, and dotted-line resources in both programs and related project teams.• Involved with talent management and resource allocations for direct team, project teams, and broader team, including doubling direct team in partnership with Talent Acquisition.• Recognized expert with data analysis, reporting, and measurements of successful outcomes.• Coached and trained in each program team for agile project methodology, process improvement, DMAIC, and Lean Six Sigma.• Champion the HR Vision of the future and create, establish, and equip the process and the people to effectively achieve the vision outcomes.

Former position refined and clarified to highlight the importance of content management in crafting a world-class employee experience of HR at Medtronic.Since being in this role, strongly demonstrated a deep expertise in HR Knowledge creation, management, and governance; connecting to our strategy and future needs the HR Portal and HR Customer Experience. Broadened and strong skillset and mindset for people management to execute on the work, strategy, and future needs of the HR Portal and Customer Experience Teams.---I make HR easier at Medtronic through our internal HR website, the HR Portal.---• Strong stakeholder management, recognized trusted partner for the HR Portal and user experience,often influencing partners to achieve the better experience or stronger Portal adoption.• Overseeing and directing the work of experienced professional contingents over the past calendaryear, including managing complex projects, setting expectations, maintaining accountability, andsetting or evaluating priorities.• Ability to collaborate with manager to propose a working proposal for a future "HR Portal Operations"team, including strategy, scope, and demonstrating business need.• Recognized expert with data analysis, Portal reporting, and measurements of successful outcomes.• Providing guidance, coaching, and training to my peers with respect to the HR Portal and related workactivities. Actively pursue helping the HR Customer Experience team remove their roadblocks toincrease effectiveness in their work.• Consulted for solving complex problems for the HR Portal (language support, translation budgeting,user design of content) and operational plans (feedback process for users, article review process,cross-SME content work)• I have used my "connecting dots" ability to make inroads into other Content areas on the Portal.

Selected to join a new and growing team focused on the employee experience of HR at Medtronic.---Promoted from HR Operations Analyst in the OpEx arm of HR Business Solutions to the Customer Experience and HR Portal team. Providing project management, vision, and execution to the new HR Portal (Tier 0) implementation efforts in support of the HR Operating Model.The Sr HR Operations Analyst will lead process improvement and business process implementation projects for HR Operations & Compliance, focusing primarily on the HR Portal, HR knowledge and HR communications. This role requires innovation, influence, and leadership through collaboration across all levels of the organization. This role requires an ability to develop and implement strategic projects which impact employees, managers, the HR Community, and HR Operations and Compliance staff. This role requires an ability to manage change across multiple levels.

Selected to join a new and growing team focused on spreading an integrated approach of project management, change management, and process improvement to the entire Human Resources organization. In collaboration with the team, designed and delivered the methodology, templates, and systems of this innovative approach.---Coordinating and executing the successful completion of process improvement projects across the Shared Services Organization utilizing lean sigma, project management, and change management methodologies.• Managed stakeholders across all levels of the human resource organization during the design and implementation of the HR PMO project portfolio.• Managing a global project to migrate AskHR knowledge into ServiceNow as a knowledge repository, providing clear communication of scope, timing, and deliverables to key stakeholders.• Independently designed, configured, and maintained HR Project portfolio and project management databases, reports, metrics, websites, and system workflows using a new Rapid Application Development software, Quickbase. Key driver in user adoption within targeted user base.• Supported team in various roles on project and change management efforts, data analysis, selection of project KPIs, and organizational leadership to ensure the successful completion of all projects.

Promoted from Associate Analyst to provide generalist support to the organization in the areas of HR operations analytics and trainings. Responsible to use knowledge of Lean methodology combined with HR operations to streamline workflows in order to redeploy human capital to provide increased value to customers. Appointed to co-chair of Lean Steering Committee at the university to attain the same across the organization.Led Kaizens for key HR processes each event saving significant hours and improving customer experience.Designed and managed projects varying in scope and organizational change utilizing best practices requiring cross-department collaboration with all levels of employees and management.Led a team that collected all organizational training and operating procedures into a central knowledge repository establishing new knowledge workflows metrics and review cycles.Independently managed and evaluated employee training programs geared towards productivity Lean methodology project management and supervisor skills using the ADDIE method.Responsible for overseeing the daily work of part-time student employees.Developed a custom market salary survey sent to 35 higher education institutions. Compiled research into 100 page report and presented to stakeholders: faculty management executives and human resources leadership. Led efforts to change policies operations and key stakeholder acceptance necessitated by the extensive findings.

With a proven track record of process improvement, analytical ability, and providing quality customer service as Support Analyst in IT, was internally recruited to support the human resources leadership team in process improvements, data integrity, and analysis of faculty compensation and employee data.

Through demonstrating a keen ability to solve problems and improve workflows as the Student Accounts Coordinator in Accounting Services, was internally recruited to support the Admissions and Financial Aid offices through business process improvements and implement greater utilization of the ERP and other software programs.

Provided excellent customer service to students, parents, and staff by maintaining current and accurate student accounts and responding promptly to inquiries and requests for information.

Provided timely and accurate support for all back-of-office needs for a retail company with 4 store locations in rural Minnesota and Iowa.♦ Responsible for all back-office duties including: accounts payable and receivable, inventory, cash flow, payroll, employee relations, and business reporting needs.♦ Oversaw software implementation and employee training for new Point-Of-Sale system.

Master Of Organizational Leadership (Mol), Organizational Leadership

- Featured Scholar, 2014 Graduate Student Symposium - "Mixed Methods Investigation of the Relationship Between Leadership Styles.

Bachelor Of Arts (B.A.), Pre-Medicine/Pre-Medical Studies

Activities and Societies: Residence Life, Discipleship, Cross Country, Track & Field

Certificate, Project Management