Ryan Dewey Email & Phone Number

I close gaps in organizational knowledge by identifying nuanced cultural insights on the customer side and the service side. Organizational cultures play out in your service architecture, product, and information architecture, and I can help you make sense of the complexity. Overwhelmed? I clarified paths forward for what-if scenarios to enhance client readiness by 67% leading a systems architecture process for a defense agency client facing complex adaptive problems.Misaligned? I rescued messaging for a 100-year-old non-profit facing continuity problems and my team helped them build new culture by deeply understanding stakeholder networks and real world context. Evolving? When a city needed to rename itself, they turned to me. My plan shifted public consciousness in an organic way through civic engagement so that the new name became the obvious right choice. By integrating insider and outsider perspectives, I uncover the opportunities you don't know you are missing. Curious? I'm a trained cognitive scientist with NIH certification to experiment with human subjects, and my mixed-methods approach blends ethnography, language psychology, ontology, GIS, and user-research toolkits into a custom process that allows me to translate complex theories into practical action steps. I've built consensus while leading small teams for highly custom projects for 20 years.Let me dazzle you with clarity. I listen, I observe, I synthesize, and I give you a path forward.

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  Case Western Reserve University

  4.0