Ryan Donovan Email & Phone Number

Minneapolis, MN, US

• Tool and system admin for all internal and external Roundel SharePoint sites.
• Primary first point of contact of escalation and technical support of #roundel-sharepoint-support on slack for all internal and external Roundel SharePoint sites.
• Primary first point of contact of escalation and technical support of #roundel-creative-tools-support
• On Slack for Roundel creative tools.
• Supported and developed tool best practices such as processes, documentation and communication across products such as SharePoint, Gemstone, Slingshot, Adobe Creative Cloud Suite, Adobe Analytics, and Monday.com.
• Tool expert and primary Roundel contact for SharePoint, Gemstone, Slingshot, Adobe Creative Cloud Suite, and Adobe Analytics leading product support and enhancements for Roundel teams.

Minneapolis, MN, US

• Coordinated site placement executions for H&B/E&P/J&J & multivendor categories.
• Primary first point of contact of escalation and support of #roundel-gem on Slack for Roundel site placements and brand page escalation.
• Coordinated & maintained cross department relationships between Creative, AdOps, IDS, Site Merch & Product teams.
• Developed training documentation for new team member onboarding
• Supported and developed tool best practices such as processes, documentation and communication across Gemstone and Slingshot.
• Coordinated and gathered key guest insights such as shopping behaviors & trends using Adobe Analytics to learn how to best improve the online shopping experience for Target guests.