AeroLeads people directory · profile
Ryan Donovan, Csm Email & Phone Number
Scrum Master I
at
M&T Bank
1 work email found
@acvauctions.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Scrum Master I
Location
Buffalo, New York, United States
Company size
Who is Ryan Donovan, Csm? Overview
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Quick answer
Ryan Donovan, Csm is listed as Scrum Master I at M&T Bank, a company with 30082 employees, based in Buffalo, New York, United States. AeroLeads shows a work email signal at acvauctions.com and a matched LinkedIn profile for Ryan Donovan, Csm.
Ryan Donovan, Csm previously worked as Project Manager, Business Systems at Acv Auctions and Technical Project Manager at Acp Technologies, Inc.. Ryan Donovan, Csm holds Associate, Electronics Technology, 3.6 Gpa from Itt Technical Institute.
Company email context
Email format at M&T Bank
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*@acvauctions.com
68% confidence
AeroLeads found 1 current-domain work email signal for Ryan Donovan, Csm. Compare company email patterns before reaching out.
Profile bio
About Ryan Donovan, Csm
Project Manager with 14 years of leadership experience. Detail-oriented and results-driven. Skilled in meeting and exceeding objectives in fast-paced environments. History of working within both PMO’s and independently. Proven ability to build strong teams and trust through transparency and open communication.Project Management Expertise:- Manage cross functional teams at an enterprise level, working collaboratively to assess, plan andimplement projects within established timelines.- Demonstrate adaptability and flexibility in response to changing project goals and scopes.- Maintain regular communication with the project team and senior leaders to ensure the integrity andtimely delivery of multiple projects simultaneously.- Prioritize work effectively, maintain a clear plan, and focus on minimizing risks to ensure stability andreduce unexpected events.
Listed skills include Customer Satisfaction, Call Centers, Team Leadership, Project Management, and 35 others.
Current workplace
Ryan Donovan, Csm's current company
Company context helps verify the profile and gives searchers a useful next step.
M&T Bank
9 roles
Ryan Donovan, Csm work experience
A career timeline built from the work history available for this profile.
Project Manager, Business Systems
CurrentManage the execution of a diverse group of projects, ranging primarily across Financial Systems and IT. -Improved company infrastructure by managing the telephony transition to RingCentral. This change provided improved reliability, a better customer experience, enhanced functionality, and a consistent platform across the company.-Increased efficiencies.
Jul 2021 - Present
Technical Project Manager
Managed a team of Field Service Engineers, working 20-30 simultaneous projects on average. - Helped to implement project management methodologies within a technical operations department that had not used these methodologies previously. - Increased overall company efficiency by providing additional structure around daily engineering tasks, and creating.
Sep 2020 - Jul 2021
Operations Project Manager
Served as Operations Project Manager, responsible for managing cross functional teams on high priority technical operations projects. Maximized productivity by setting clear expectations and proactively communicating project status, issues and risks to stakeholders and project team.- Improved overall company performance and reliability by managing the.
Jan 2017 - Aug 2020
Project Manager, Strategic Initiatives
Performed as Project Manager, leading continuous improvement initiatives with cross functional teams and outside vendors.- Grew and improved alternative customer Care channels by managing the launch of the LivePerson chat platform. With this change, chat volume improved from 4M to 8M chats per year. This increase in call deflection saved Time Warner Cable.
Apr 2012 - Jan 2017
Supervisor, National Help Desk
Supervised, coached and quality monitored teams of 10-15 hourly employees.- Provided direction to team members through coaching, team meetings, and quality monitoring in order to maintain and exceed departmental expectations. Helped to shift the culture towards more customer focused key performance indicators, which led to increased staff morale.
Oct 2010 - Apr 2012
Mod (Mentor On Duty), National Help Desk
Assisted other employees while utilizing numerous on-line tools to help resolve problems concerning a wide range of customer, technical, and policy/procedure issues.- Worked on my own or with any department necessary to research and solve complicated customer issues that could not be resolved posthaste.- Created informational presentations for Supervisor.
Jul 2007 - Sep 2010
Technical Support Representative, National Help Desk
Provided in-depth technical support and customer service for high speed Internet and Pivot wireless phone customers.- Worked to provide a positive customer experience while meeting and exceeding departmental key performance indicators.
Sep 2003 - Jun 2007
Merchandising Supervisor
Media Play
Jan 2002 - Aug 2003
Team & coworkers
Colleagues at M&T Bank
Other employees you can reach at mtb.com. View company contacts for 30082 employees →
LP
Laura Patton
Colleague at M&T BankBuffalo-Niagara Falls Area, United States
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TS
Todd Spoor
Colleague at M&T BankBoston, Massachusetts, United States, United States
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MN
Milly Negron
Colleague at M&T BankNorwalk, Connecticut, United States, United States
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BS
Bill Shickluna
Colleague at M&T BankGrand Island, New York, United States, United States
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MA
Mohamed Ahamed
Colleague at M&T BankChennai, Tamil Nadu, India, India
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PR
Prasannakumar Reddy
Colleague at M&T BankLos Angeles, California, United States, United States
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FP
Francisco Pedro
Colleague at M&T BankLos Angeles, California, United States, United States
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JR
Jesse Raymond
Colleague at M&T BankBethel, Connecticut, United States, United States
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PK
Penny Keela
Colleague at M&T BankSanta Ana, California, United States, United States
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MM
Mailan Mailan
Colleague at M&T BankVietnam, Viet Nam
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Laura Patton
Colleague at M&T BankBuffalo-Niagara Falls Area, United States
View →
TS
Todd Spoor
Colleague at M&T BankBoston, Massachusetts, United States, United States
View →
MN
Milly Negron
Colleague at M&T BankNorwalk, Connecticut, United States, United States
View →
BS
Bill Shickluna
Colleague at M&T BankGrand Island, New York, United States, United States
View →
MA
Mohamed Ahamed
Colleague at M&T BankChennai, Tamil Nadu, India, India
View →
PR
Prasannakumar Reddy
Colleague at M&T BankLos Angeles, California, United States, United States
View →
FP
Francisco Pedro
Colleague at M&T BankLos Angeles, California, United States, United States
View →
JR
Jesse Raymond
Colleague at M&T BankBethel, Connecticut, United States, United States
View →
PK
Penny Keela
Colleague at M&T BankSanta Ana, California, United States, United States
View →
MM
Mailan Mailan
Colleague at M&T BankVietnam, Viet Nam
View →
2 education records
Ryan Donovan, Csm education
Associate, Electronics Technology, 3.6 Gpa
Itt Technical Institute
High School
Iroquois Central
FAQ
Frequently asked questions about Ryan Donovan, Csm
Quick answers generated from the profile data available on this page.
What company does Ryan Donovan, Csm work for?
Ryan Donovan, Csm works for M&T Bank.
What is Ryan Donovan, Csm's role at M&T Bank?
Ryan Donovan, Csm is listed as Scrum Master I at M&T Bank.
What is Ryan Donovan, Csm's email address?
AeroLeads has found 1 work email signal at @acvauctions.com for Ryan Donovan, Csm at M&T Bank.
Where is Ryan Donovan, Csm based?
Ryan Donovan, Csm is based in Buffalo, New York, United States while working with M&T Bank.
What companies has Ryan Donovan, Csm worked for?
Ryan Donovan, Csm has worked for M&T Bank, Acv Auctions, Acp Technologies, Inc., Synacor, and Charter Communications.
Who are Ryan Donovan, Csm's colleagues at M&T Bank?
Ryan Donovan, Csm's colleagues at M&T Bank include Laura Patton, Todd Spoor, Milly Negron, Bill Shickluna, and Mohamed Ahamed.
How can I contact Ryan Donovan, Csm?
You can use AeroLeads to view verified contact signals for Ryan Donovan, Csm at M&T Bank, including work email, phone, and LinkedIn data when available.
What schools did Ryan Donovan, Csm attend?
Ryan Donovan, Csm holds Associate, Electronics Technology, 3.6 Gpa from Itt Technical Institute.
What skills is Ryan Donovan, Csm known for?
Ryan Donovan, Csm is listed with skills including Customer Satisfaction, Call Centers, Team Leadership, Project Management, Troubleshooting, Customer Experience, Team Building, and Customer Service.
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