Ryan Doyle Email & Phone Number

United States

I create end-to-end design solutions, from ideation to prototyping, testing, and final implementation. Including user research and gathering insights to inform design decisions, ensuring the product meets user needs and stakeholder expectations. I've delivered a diverse array of solutions, everything from branding to application design for over 100 clients, including 25 mobile responsive websites, 6 native applications (IOS and Android), and 10 design systems from the ground up.

New York, Ny, Us

Led User Experience Across Four Major Platforms:Managed and optimized user experiences for "The Link" (CRM) for 25,000 dealers, the Mobile Selling App, Direct Connect (Product Ordering Platform), and the Customer Support experience for consumers, enhancing interactions and driving customer satisfaction.Strategic Improvements Through Data-Driven Insights:Identified opportunities for platform enhancements through customer input and focus groups. Prioritized initiatives based on user data, ensuring optimal solutions within various constraints.Developed New Dealer Customer Support Experience:Streamlined support experience, reducing call volume and saving the company hundreds of thousands of dollars annually.Enhanced Customer Satisfaction with Voice of the Customer Experience:Created a new Voice of the Customer initiative, driving a significant increase in customer satisfaction by incorporating direct user feedback.Innovated with New Parts Ordering Platform:Designed a parts ordering platform that reduced manpower and generated substantial cost savings.Delivered Long-Awaited Price Explorer Feature:Developed a Price Explorer feature requested by dealers, increasing sales and satisfaction across the company.Developed and Enhanced Numerous Features:Led the development and refinement of features across platforms, consistently meeting or exceeding performance reviews during my tenure.Achieved Metric-Driven Goals Annually:Presented quantifiable solutions to stakeholders, prioritizing initiatives based on customer value and developer resources to achieve measurable business outcomes each year.

Boulder, Co, Us

Operated in an Agile Environment:Worked within an agile framework to ensure iterative development, quick feedback loops, and adaptability in response to changing project needs and user feedback.Designed and Prototyped User-Centered Solutions:Created wireframes and rapid prototypes to visualize and refine ideas quickly. Facilitated user testing to ensure solutions addressed key pain points effectively.Developed Front-End Solutions Using Webflow:Built and deployed front-end solutions using Webflow for live testing, enabling real-time feedback and iteration in a controlled environment.Validated Solutions Through Comprehensive User Testing:Conducted one-on-one user observations and led focus groups to validate and fine-tune solutions, ensuring they met user needs and aligned with business goals.Collaborated with Cross-Functional Teams:Worked closely with developers, designers, and product managers to align on project goals and ensure seamless implementation of solutions.Prioritized User Feedback in Product Development:Integrated insights from user testing into the development process, ensuring that final solutions were both user-friendly and effective in solving real-world problems.

San Francisco, California, Us

• Completed 600+ hours of intensive training• Educated on the full gamut of UX Design• Worked as an individual and in team settings in several different projects• Learned and practiced research and interviewing methods• Ideated and synthesized research• Created Prototypes, used UI and visual design effectively• Practiced basic web development• Sprints were performed in an Agile setting during which design deliverables were produced in short timeframes• Collaborated with a team of designers to work on a real client project that resulted in a usable UX Design

Chicago, Il, Us

• Cultivate aligned relationships• Maintain existing relationships• Strategically position W.E. O’Neil in specified markets• Refine branding message and implementation • Identify and prioritize key clients• Empower clients through W.E. O’Neil’s unique processes and brand promise• Participate in organizations that further W.E. O’Neil’s reach • Assist in marketing strategy and execution • Aid in the cohesiveness of departments• Manage and maintain CRM • RFP/RFQ strategy, content and design• Project Acquisition • Opportunity and lead generation• Assist in placement and design of marketing related efforts• Measure and improve efforts

Lincoln, Nebraska, Us

• Successfully bring in projects ranging from $1M - $100M via team selection, strategic planning and client management • Develop, nurture and manage meaningful relationships with developers, state officials and clients • Manage and track upcoming state and private projects• Assemble teams for upcoming projects, including architects and engineers, to design strategic plans to keep Sampson in the competitive market• Oversee strategic components of proposals and create name recognition and top of mind awareness in a new territories • Build Sampson’s go-to market reputation and brand recognition • Demonstrate proven retention among clients and vendors

• Successfully identify, secure and close new opportunities • Managed online presence, brand reputation and existing client, vendor and partner relationships• Provided optimal customer service to ensure client retention and increased growth of new client pipeline• Oversaw all business management responsibilities, including accounting, marketing, administration and sales

Pittsburgh, Pa, Us

• Grew sales to a consistent top 5 (of 32) store sales ranking during tenure • Made and exceeded weekly sales quotas• Grew knowledge, expertise and passion for sales and customer service • Managed and organized inventory • Interviewed, hired and trained new employees

Lincoln, Ne, Us

• Mastered the sales and customer pipeline, from initial contact through to contract close• Directed warm leads through the sales process and converted cold leads into sales• Exposed to weekly sales exercised and mentored by successful and passionate salespeople• Managed all webinar and sales presentations

Bachelor Of Science (Bs), Business Management And Marketing

Ux/Ui Design Career Track

Associate Of Arts - Aa, Art/Art Studies, General