Ryane Watts Email & Phone Number

Mclean, Virginia, United States

•Oversaw data preservation protocols and collaborated with legal and compliance teams to identify, retrieve, and safeguard relevant electronic evidence, ensuring integrity, security, and compliance throughout the litigation process.•Participated in weekly team meetings to discuss case progress, share updates on litigation support activities, and strategize on upcoming challenges, fostering collaboration and enhancing team cohesion.

Washington, District Of Columbia, United States

•Performed advanced file manipulation, loading, conversion services, and meticulous quality checks to uphold data integrity and accuracy standards.•Developed, evaluates, and refined methodologies and procedures for manipulation files, optimizing compatibility with Commercial Off-The Shelf (COTS) products and litigation support applications.•Ensure strict adherence to Electronic Stored Information (ESI) specifications for incoming productions. Proactively identified deficiencies and provided comprehensive reports to Supervisor, facilitating swift resolution.•Executed sophisticated tasks related to exporting data from contractor and Department of Justice (DOJ) databases. This included meticulous identification of exportable data, validation of redactions and other markups, compliance with ESI specifications, and thorough quality assurance checks.•Implemented innovative methodologies resulting in a 20% increase in efficiency in file manipulation and conversion services.•Recognized for exceptional attention to detail, consistently delivering error-free data exports compliant with regulatory guidelines.•Played a pivotal role in ensuring seamless data transfer processes, contributing to improved workflow efficiency and client satisfaction.

Washington Dc-Baltimore Area

• Utilized litigation support applications such as RELATIVITY, LAW, and iPro to optimize e-discovery processes.• Expertly handled file manipulation, conversion, and database indexing with meticulous attention to detail.• Ensured ESI compliance by verifying incoming productions and communicating detailed reports for swift resolution.• Conducted complex data extraction operations from contractor and DOJ databases with rigorous quality assessments.• Orchestrated precise document productions, tiffing, bates numbering, OCR processing, and creation of load files.• Managed comprehensive file manipulation, loading, and conversion services while ensuring data integrity and accuracy.

Salisbury, Maryland

• Oversaw technical operations of multiple office locations, maintaining and supporting approximately 400 PCs across diverse geographical areas.• Provided comprehensive technical support and seamless virtual PC solutions to a user base of approximately 200, ensuring optimal functionality and user satisfaction in virtual computing environments.• Implemented comprehensive malware and ransomware mitigation strategies, safeguarding all computer systems against diverse security threats and ensuring uninterrupted operational integrity.• Managed and documented all transactions while providing comprehensive support through a state-of-the-art ticketing system.• Articulated complex technical information in accessible language, fostering widespread comprehension among non-technical stakeholders and driving cohesive understanding across diverse teams.• Orchestrated the seamless configuration of hardware, devices, and software, optimizing workstation setups to empower employees with efficient and tailored computing environments.

• Expertly identified, meticulously analyzed, diagnosed, and swiftly resolved a wide array of personal and campus computer issues, ensuring uninterrupted productivity and seamless computing experiences for users across the academic environment.• Orchestrated the seamless configuration, installation, troubleshooting, and proactive maintenance/updating of computer hardware, software, as well as limited network components and cabling within academic classrooms and computer labs, ensuring optimal functionality and reliability for diverse instructional environments.• Spearhead the strategic management of support tickets utilizing a robust JIRA-based support ticket management system, ensuring seamless coordination and resolution of diverse technical issues in an organized and efficient manner.• Managed and swiftly resolved over 120 technical support requests on a weekly basis, demonstrating exceptional efficiency and expertise in providing timely and effective solutions to diverse technical challenges.