Ryan Edkins Email & Phone Number

Cape Town, Wc, Za

Cape Town, Western Cape, Za

Downtown Redwood City, California, Us

- Responsible for managing the network architecture evolution and execution. - Responsible for managing uptimes of downstream provider networks. - Responsible for the private and public cloud capacity, planning and availability. - Responsible for providing reports and plans for future networks & infrastructure strategy. - Responsible for the Networks, SysOps, DevOps, and Security functions for Clickatell from an infrastructure perspective: - Networks - all connectivity-related matters pertaining to internal communications between Clickatell's various environments, connectivity to Clickatell's suppliers as well as Clickatell's customers. - SysOps - all platform-related and operating system-level matters in all Clickatell's environments, monitoring thereof and any scaling requirement. Implementation of any new product/service environmental requirements. - DevOps - all deployment-related matters regarding how the developers code is deployed through the various stages of the SDLC. Management of this process driving towards a full CI/CD deployment strategy. - Security - all audit-related activities which happen on a reoccurring basis (such as external and internal penetration tests and vulnerability scans) as well as proactive and reactive responses to all security threats to Clickatell's infrastructure. - Responsible for the annual budget for cloud services, managing this budget through interactions with multiple software development teams in various stages of the SDLC to ensure products and services get delivered on time with a high focus on cost-effectiveness. - Responsible for both private and public cloud environments geographically separated around the world. - Responsible for determining and balancing priorities of the various teams between operational and project work.

Downtown Redwood City, California, Us

I am currently the technical manager for the Infrastructure team responsible for all infrastructure services provided to both customers and internal development teams. As a team we aim to build scalable and robust services and provide platforms which enable our developers to do what they do best.

Downtown Redwood City, California, Us

I am responsible for the stability of the internal and customer-facing networks, as well as designing and implementing changes to enable the over IT strategy of the business. I provided network skills to assist with a migration from a traditional data centre architecture to a fully-functioning cloud architecture. And then the normal day-to-day troubleshooting and support of all underlying connectivity for both internal teams and customers using our services.

Seattle, Wa, Us

My position was a Cloud Support Engineer in the Networking team within AWS's premium support division. This allowed me to learn about the AWS services in depth and provide guidance and support to the AWS customer base. I was exposed to technologies within AWS in particular but not limited to EC2, VPC, VPN, Route53, AWS Load Balancers.

Johannesburg, Gauteng, Za

Responsible for the running and day-to-day maintenance of the Bytes and Autopage national MPLS networks which service both the Altron Group and external customers. Part of the 3-man team to plan, implement and deploy the Bytes national MPLS network. Responsible for all upstream peering with various transit providers, as well as all Cisco devices (6500 switches, Nexus 2k and 5k switches, various ASR routers and numerous switches) that form part of core network. Running the networking of 5 data centres and connectivity between them using a Cisco platform across MPLS BGP network infrastructure.Responsible for project roll-outs and implementations of new solutions for customers. Involved in the planning and design thereof.

Johannesburg, Gauteng, Za

Responding to incoming service requests.Involved in planning, implementing and installing new network solutions.Running the networking of 2 data centres and connectivity between the 2 using a Cisco platform.Set up and maintain the MPLS network between the 2 data centres for client services hosted in the data centres.Working on various Cisco routers and switches, as well as ASA firewalls.

Johannesburg, Gauteng, Za

Responding to incoming service requestsProviding telephonic and remote network support to customers that will aid in the timeous resolution of network issues and queries.Prioritising numerous issues of varying severity and varying service levels and dealing with them accordinglyCollaborating extensively with peers and other teams within IS to drive problem resolution and contribute to a growing knowledge networkTroubleshooting within specific network technologies, such as client MPLS networks, the Internet Solutions switching environments within the Internet Data Centres, various Fortigate firewall-related issues, as well as BGP network protocol-related issues in a Cisco environment.Configuring and troubleshooting remotely on client edge devices (typically Cisco routers) involving routing, natting, IPSEC tunnelling and general lan connectivity.Troubleshooting and maintaining access links and networks on a Cisco platform.Training and mentoring new members of the trouble shooting team.Assessing applicants for entry into the trouble shooting team (both internal and external candidates).

Bachelor Of Commerce (Bcom), Economics And Management

Bachelor Of Science (Bsc), Computer Science