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• Started two successful professional services/customer support startups from the ground up. Doubled revenue growth year over year. • Working on in Master Blackbelt Lean Six Sigma certification• Managed global SaaS customer support, professional services, and customer success teams supporting multiple business environments. Revenue growth year after year• Consulting with several SaaS companies to help them with the operations, professional services, customer support, success, sales, and procedures for their customer support and professional services organizations.• Consulted with key partners to help develop partner programs that helped promote revenue growth for EMC and their key partners. Was a member of the Partner Council at EMC.• Significant experience managing and deploying SaaS solutions, both internally as a consumer and externally as a service provider. Specific experience with Agile, Scrum, Lean, Kanban and other methodologies. Years of experience with Salesforce, ASANA, HubSpot, NetSuite, and various other software and CRM’s.• Developed and implemented disaster recovery plans for enterprise-wide business continuity assurance, including business impact analysis, application systems mapping, flexible response strategies, data center planning and migration, and failover/recovery planning.• Substantial experience managing vendors, ensuring performance and compliance as well as negotiating for cost savings and SLA protections. • Was named Consultant of the year for EMC Legato division in 2004
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FounderFulcrum & CoOrem, Ut, Us -
Chief Operating OfficerKids On The Move Jan 2022 - PresentOrem, Ut, Us -
Senior Director Of ProgramsKids On The Move Sep 2021 - Jan 2022Orem, Ut, Us
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Managing PartnerR-H Holdings Aug 2013 - PresentI Mentor several CEOs and other C Suite Executives helping them take their businesses and relationships to a level they have never been before
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Board Member And MentorOppo Software Oct 2023 - Present
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Executive AdvisorMojilife, Llc Jun 2021 - Nov 2023 -
Executive Vp Of Business DevelopmentBitbuild Jan 2017 - Apr 2020Lehi, Ut, Us -
President & CeoEnd Solutions Oct 2009 - Feb 2016• Manage the day to day operations of the company• Responsible for the vision and growth of the company• Responsible for the management of the key partner Relationships with SAP, Commvault, EMC, Dell, IBM, and other Reseller Partners• Responsible for the strategic plan for services meaning customer support, customer success and professional services teams as well as 1099 contractors• Led the company to a profitable first year and has been profitable each year since• Provided C-Level Consulting for several customers depending on their needs• Member of the Executive Partner Council for EMC
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Coo/Evp Of ServicesSavail Consulting Inc.. May 2006 - Sep 2009Us• Responsible for the technology growth and management of the company• Responsible for the strategic plan for customer success/support and consulting services growth• Increased the company’s revenue 100% year after year• Responsible for the management of the key partner relationships with EMC, Dell, IBM, and other partners• Developed the plan to develop the training parameters for the customer support, and consulting organization• Member of the Executive Partner Council for EMC -
Cto/Evp Of ServicesSavail Consulting Inc.. May 2005 - May 2006Us• Responsible for the strategic plan for technology growth• Developed the plan to develop the training parameters for the customer support and consulting organization• Responsible for the management of the key partner relationships with EMC and other partners• Managed the Support and delivery consultants and developed strategies, policies, and best practices for all implementations• Performed Consulting services for some key customers to EMC surrounding Disaster Recovery, Backup, and Content Management
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Senior Advisory ConsultantEmc Corporation Oct 2003 - May 2005Round Rock, Texas, Us• Architected and designed solutions around the EMC product lines of EmailXtender, EmailXaminer, DiskXtender, AAM, and RepliStor, and Networker• Took a lead role in the implementation of the solutions that I architected and designed• Was called on to fix many implementations that were in danger or failure• Was awarded 2004 Presidents Club and Consultant of the Year for the Legato Division -
Principal ConsultantEmc Corporation Aug 1999 - Oct 2003Round Rock, Texas, Us• Managed back line support team• Architected and designed solutions around the EMC product lines of EmailXtender, EmailXaminer, DiskXtender, AAM, and RepliStor, and Networker• Took a lead role in the implementation of the solutions that I architected and designed• Was called on to fix many implementations that were in danger or failure• Was the PSE for AAM, Co-Standby Server, and RepliStor
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Senior Consultant / Senior Technical Support EngineerEmc Corporation Jul 1998 - Aug 1999Round Rock, Texas, Us• Provided front line and backline technical support for all Vinca products including StandbyServer, and Co-StandbyServer• Provided Sales and Systems Engineer training
Ryan Erickson Skills
Ryan Erickson Education Details
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University Of PhoenixInformation Technology -
Utah Valley UniversityBusiness Management
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Advanced Techincal Center
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Orem Highschool
Frequently Asked Questions about Ryan Erickson
What company does Ryan Erickson work for?
Ryan Erickson works for Fulcrum & Co
What is Ryan Erickson's role at the current company?
Ryan Erickson's current role is Founder.
What is Ryan Erickson's email address?
Ryan Erickson's email address is ry****@****ail.com
What is Ryan Erickson's direct phone number?
Ryan Erickson's direct phone number is +180185*****
What schools did Ryan Erickson attend?
Ryan Erickson attended University Of Phoenix, Utah Valley University, Advanced Techincal Center, Orem Highschool.
What skills is Ryan Erickson known for?
Ryan Erickson has skills like Enterprise Software, Disaster Recovery, Professional Services, Pre Sales, Cloud Computing, Security, Management, Storage, Saas, Information Technology, Business Continuity, Consulting.
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