Ryan Sweeney Email and Phone Number

As the Operations Officer I provide financial, strategic, organizational, and human resource oversight and support for the Minnesota Zoo Foundation. I provide timely and accurate assessment, analysis and communication of the financial position of the organization, and provide recommendations on financial matters in order to achieve organizational goals. In this role I am responsible for working with the President and Leadership Team on strategy and capacity building within the Foundation, and working with the President and Board of Directors on long term forecasting and strategy.

Oversee the donor lifecycle, from prospect discovery through stewardship and beyond, for all major, annual, and monthly donors.Led the migration of our donor database from Microsoft Dynamics 365 to Virtuous CRM, overseeing the scoping, RFP development, vendor selection, data quality assurance, migration, and training of all internal staff and data entry volunteers.Produce monthly KPI reports following analysis of all organizational data for the board of directors and executive director.Author and implemented responsive fundraising strategies to leverage marketing automation to dynamically steward donors.Supervise full time Volunteer and Communications Coordinator position, as well a team of skilled data volunteers.

Responsible for technology planning and implementation to match strategic goals, supporting the vision that no one should face cancer alone. Ensures CRM Microsoft Dynamics database integrity through architecture improvement and optimization of business processes.Implement technology efficiency improvements throughout the organization through better use of technology and education regarding existing resources, tracking problems and issues to oversee their successful resolution, and explore strategic uses of technology to advance member participation, donor cultivation and other stakeholder engagement.Provide organizational support to deliver successful development and program events through database support, coordination of development department logistics, mailing list creation, event photography and event documentation.Produce reports on member demographics, weekly contributions report, quarterly development activities, member program interests, and donor segmentation on demand.Process donations to the organization, create and send acknowledgement letters, link all information to donor records and maintain continuity of long term pledges.Develop program related material including intake paperwork, visitor forms, and media release forms with the program director to provide brand standard communications that maintain continuity with database integration. Author documentation regarding CRM database entries and system processes for training staff and volunteers.

Lead an event team of 10 to organize and execute successful events as a vendor of photography services both internally and externally to the company.Manage budgets, staffing, event calendar, supplies and equipment for green screen, portrait, and photo booth rentals at corporate events, private parties, company promotions, and non-profit fundraisers.Create custom photo products for customers ranging across 15 stores using a photo wet lab, wide format printers, and a sublimation press.Set pricing for stores, oversee cost/profit, order necessary supplies, create advertising, and produce product for all locations.

Assist with technical and organizational needs for a wide variety of professional, semi-professional and student performances, presentations, workshops, and panel discussions for the Theater Department at the University of Chicago.Provide technical expertise to event groups including lighting design, audio engineering, set construction, acoustical arrangement, stage rigging, digital projection, and child/ house/ stage management.

Provided technical support for a dorm of roughly ~700 undergraduate students. Primarily focusing on basic computer setup, malware cleanup, and troubleshooting networking issues.

Manage a team of volunteers in planning, organizing, and executing marketing strategies for special events and new marketing strategies for developing the appeal of a small historic home.Lead architectural and historic tours for groups of 4-20 visitors to a Grade-I Historic Site in central London, built in 1730.

Develop and lead two-week hiking and canoeing adventure programs for groups of 8-10 senior high-school campers. Guide campers in group-building, wilderness training, outdoor living skills and preparing for 50+ mile hike/canoe trips.Instruct groups of up to 30 campers, age 5-18, in various outdoor environmental education programs, including spontaneous and curricular programs focused on North-Eastern Pennsylvania plant and animal life, as well as general nature education.

Manage day to day operation for the hospital tutoring program, through supervision of tutors and students, organizing necessary supplies, and monitoring behavior of participants, while tutoring individual students, for ~40 students and ~45 tutors.Liaise with parents, tutors and students on behalf of the program coordinator, who is not present during the sessions.Implement more efficient tutoring pairing and shifts, creating better working relationships between the elementary and middle school students and their adult tutors, working closely with program coordinator to review and alter the program.