Ryan Everts, Csp-Sm Email & Phone Number

Denver, Co, Us

• Drive product specifications, create and execute against the project plan, proactively mitigate risks, and manage the software development life cycle from inception to production launch and post production support• Provide oversight, operational management and project management support for software development and operation and maintenance support on the ServiceNow platform• Plan, organize, secure, and manage resources to bring about the successful completion of program/project… Show more • Drive product specifications, create and execute against the project plan, proactively mitigate risks, and manage the software development life cycle from inception to production launch and post production support• Provide oversight, operational management and project management support for software development and operation and maintenance support on the ServiceNow platform• Plan, organize, secure, and manage resources to bring about the successful completion of program/project goals and objectives• Contribute to the growth of the ServiceNow practice by building out collateral, improving existing methodologies, conducting internal training, and developing best practice improvements Show less

Denver, Colorado

• Worked closely with senior project sponsors, technology representatives, and other stakeholders to identify, define and develop project scope, business requirements, & statements of work • Designed & developed technical solution designs to address customers’ business cases • Collaborated with development team to guarantee alignment on approved specifications• Identified and resolved stakeholder, resourcing, scoping, budgeting and scheduling issues to mitigate adverse impacts on… Show more • Worked closely with senior project sponsors, technology representatives, and other stakeholders to identify, define and develop project scope, business requirements, & statements of work • Designed & developed technical solution designs to address customers’ business cases • Collaborated with development team to guarantee alignment on approved specifications• Identified and resolved stakeholder, resourcing, scoping, budgeting and scheduling issues to mitigate adverse impacts on projects. • Undertook ongoing support, implementation and consulting activities (including system configuration, problem resolution, data preparation, and imports)• Managed documentation for all phases of project life cycle including project initiation, analysis, requirements, functional specifications, solution design, testing and training Show less

Boulder, Colorado

• Fulfilled all responsibilities of my previous role as a Digital Project Manager• Served as the lead voice on projects, driving the early clarification and documentation of strategic/technical requirements• Oversaw production of all digital content and app development, specializing in the creation of e-learning content and LMS management• Managed and maintained timely and effective communication across all internal teams, clients, and third parties

Boulder, Colorado

• Planned and managed the team’s development & implementation of complex digital projects• Developed work plans, resource requirements allocation, schedules, and prioritization to ensure timely delivery of quality work across all project activities• Measured team & project performance using appropriate systems, tools, and techniques• Identified opportunities to streamline development & implementation phases for future projects

Oakland, California

• Fulfilled all responsibilities of a Program Coordinator (Project SEARCH)• Supervised 10 Project Coordinators across three locations to design and develop digital tools for maximizing efficiency and accuracy• Built staff development programs for all team members to support growth and advancement• Created new QA Metrics and Reporting System, contributing to the largest number of successful completions in program history.

Oakland, California

• Fulfilled all responsibilities of a Project Coordinator (Project SEARCH) • Counseled two Project Coordinators in the creation and administration of new digital tools and techniques to train all team members• Oversaw training plans for all 12 team members in program• Partnered with new departments to procure new opportunities for expanding program

Oakland, California

• Conducted task analysis of worksites for assessing core requirements & responsibilities• Developed digital tools & modifications to train workforce (and associated KPIs to monitor efficacy and opportunities for improvement)• Regularly discussed project status with department supervisors to ensure continuous improvement• Completed monthly evaluations, reports and other documentation detailing achievements and barriers

Oakland, California

• Directed action plans among school district, community systems, and government agencies, streamlining team communication and stakeholder engagement to maximize enrollment efforts.• Led the implementation of procedures for gathering, interpreting, and responding to data to support employees in expanding program efficacy• Designed systems to track outcomes and quality indicators to assess program data for supporting continuous improvement• Exceeded the enrollment goal set forth by… Show more • Directed action plans among school district, community systems, and government agencies, streamlining team communication and stakeholder engagement to maximize enrollment efforts.• Led the implementation of procedures for gathering, interpreting, and responding to data to support employees in expanding program efficacy• Designed systems to track outcomes and quality indicators to assess program data for supporting continuous improvement• Exceeded the enrollment goal set forth by 2nd largest school district in Northern California Show less